Description
Summary:
Seeking entry-level Spanish-speaking Customer Service Agents for remote support, providing accurate information and resolving inquiries.
Highlights:
1. Entry-level customer service opportunity
2. Support customers in Spanish via multiple channels
3. Resolve customer inquiries and record interactions
**Work Setup:** Remote position (work must be performed from Greece)
**Relocation:** Required – **paid relocation package provided**
**Employment Type:** Full\-time
**Languages:** Spanish (fluent)
### **Position Description**
Our client is seeking **Spanish\-speaking Customer Service Agents** for a remote customer support role. This **entry\-level opportunity** requires **relocation to Greece**, after which the role will be carried out remotely in accordance with operational requirements.
### **Key Responsibilities**
* Support customers in **Spanish** via phone, email, and online communication channels
* Provide accurate information related to products or services
* Resolve customer inquiries by following established processes
* Record customer interactions and outcomes in internal systems
* Meet service quality standards and performance objectives
* Escalate unresolved cases to the appropriate support teams
### **Candidate Requirements**
* Fluent written and spoken **Spanish**
* Good working knowledge of **English** (level B2\)
* Previous customer service experience is not required
* Comfortable using computers and support tools
* Clear communication skills and problem\-solving ability
* Ability to work independently in a remote environment
* Willingness to **relocate and reside in Greece**
### **Employment Offer**
* Full\-time employment contract
* Paid onboarding and training
* Remote working arrangement from Greece
* **Paid relocation package**
* Benefits in line with local labor regulations
### **Equal Opportunity Statement**
All qualified applicants will be considered based on job\-related criteria only.