Summary: As an Ambition Coach, you will provide holistic support to customers, helping them identify barriers, access training and employment, and achieve positive, sustainable outcomes through expert advice and one-to-one or small group coaching. Highlights: 1. Opportunity to make a real impact in improving homes and communities 2. Support participants to achieve their goals through 1-2-1 meetings 3. Join a forward-thinking social housing provider with strong values **Salary:** £31,537 \- £34,434 **Working Arrangements:** Full Time **Hours of Work:** 37 hours per week **Status of Employment:** Fixed Term At Berneslai Homes, we strive to be an ambitious, forward\-thinking social housing provider and employer. Working for us offers you a chance to play a real part in improving homes and communities throughout Barnsley. Managing around 18,000 homes on behalf of Barnsley Council, our ‘3 Cs’ values are at the heart of all we do here – we promise to always put the ***Customer first***, have a ***Can do*** attitude to make change happen, and stay ***Curious*** to make sure we get things right. We’re proud to announce that we are the first local authority to achieve the highest C1 grading from the Regulator of Social Housing following our recent inspection. This outcome means that we meet consumer standards as a landlord, identify when issues occur, and implement plans to prevent recurrence—demonstrating our commitment to providing high\-quality homes and prioritising tenant safety, needs, and well\-being. **The Ambition Coach role:** As an Ambition Coach at Berneslai Homes, you will ensure all associated contract outcomes and outputs are achieved for the Tenants First Contract. You will be responsible for identifying, assessing and providing holistic support for our customers aiming to achieve positive and sustainable outcomes. You will be relied on to provide expert advice and support to allow our participants to move forwards. Managing a busy caseload and working on one\-to\-one basis with small groups, you will be required to self manage and have capacity to work both independently and as part of a larger team. Communication will be key to helping our customers remove barriers, access training and employment and move forwards in their journey. **Key duties and responsibilities of our Joiner:·** * Support eligible participants through 1\-2\-1 meetings to review their situation and jointly set achievable objectives to assist the participant to move forward and achieve their goals. * Work with participants to understand their barriers and refer to partner organisations to receive interventions * Ensure paperwork and evidence is received in a timely manner and in accordance with the UKSPF guidance. Maintain robust information in line with service requirements to enable effective case management and performance management. * Undertake research activity alongside participants to find training, workshops or employment as identified in action plan. * Provide expert advice and support in the production of CVs, interview skills and completing applications. Please refer to the full Job Description and Employee Specification upon completing your application. **What we’re looking for in our Joiner:** * Level 3 qualification or equivalent and relevant experience * Demonstrate a positive, flexible approach to team working * Ability to communicate with residents and colleagues effectively * Ability to provide customer focussed and responsive services * Ability to use initiative and work to deadlines to achieve targets **What you might be asking is, why work for us?** We are proud to put our people first! By joining Berneslai Homes, you will have access to a wide range of employee benefits including: * Agile Working Packages * Excellent Pension Scheme * Discounted Gym Membership * Health \& Wellbeing Checks * Fantastic Training and Development Opportunities **Key Dates** Shortlisting is due to take place week commencing 9 March 2026 and interview dates are due to take place week commencing 16 March 2026\. Please note these dates are subject to change. **Further Information** For an informal discussion about this role, please contact Nicola Clayton, by emailing NicolaClayton1@berneslaihomes.co.uk * We conduct spot checks for AI use in applications to ensure a fair and transparent recruitment process. If AI use is suspected, we may contact you to discuss it, which may result in your application being withdrawn. * This post requires a Basic Criminal Record Check. * CVs will not be accepted. Berneslai Homes values diversity in its workforce and encourages applications from all sectors of the community.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
