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Service & Support Technician
Indeed
Full-time
Onsite
No experience limit
No degree limit
Cristina-Enea Parkea, 3, 20012 Donostia / San Sebastián, Gipuzkoa, Spain
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Job Summary: We are seeking an Industrial Robotics FPII technician for Service & Support, passionate about international relations and simulators, with willingness to travel and intermediate/advanced English proficiency. Key Highlights: 1. Service & Support role in an international simulator company 2. After-sales responsibilities and manufacturing quality checks 3. Opportunity to travel and pursue professional development **Attention!** If you are passionate about international relations and possess a technical profile, LANDER — an international company with simulators installed across all five continents — is the right place for you. Reporting to the Department Director, we are looking for a candidate with an **FPII** qualification in Industrial Robotics or equivalent. The selected candidate will be responsible for the following duties: * In the after-sales domain: + Accompanying and resolving customer incidents assigned to them. + Ensuring customer satisfaction both technically and regarding resolution timelines and procedures. + Performing technical closure of incidents upon resolution and facilitating administrative closure. + Keeping the ticketing system updated according to their activities. * In the project domain: + Conducting quality checks on simulators during manufacturing. + Contributing to the development and improvement of customer support documentation. * Additional requirements: + Willingness to travel + Knowledge of computer equipment + Creativity and dynamism + Communication skills and ability to work in a team + Intermediate/advanced English proficiency; knowledge of other languages such as French or German is valued. If you are ready to embark on an exciting adventure where you can realize your dreams and push the boundaries of technology, then we want to meet you! Please send us your CV and tell us why you are the perfect candidate to join our **Service\&Support** team. Together, we will build a brilliant future driven by passion and innovation. Join us and let us witness your success as you conquer the world of simulation!

Source:  indeed View original post
David Muñoz
Indeed · HR

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Indeed
David Muñoz
Indeed · HR
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