Branch BackOffice

Description

STILL, a multinational company of the KION Group with over 100 years of history, has extensive experience as a leading provider of counterbalanced forklift trucks, order-picking platforms, and industrial tractors, as well as the most innovative intralogistics systems. With approximately 9,000 employees, 6 production plants, 14 branches in Germany, 21 subsidiaries abroad, and a global supplier network comprising 240 distributors worldwide, STILL enjoys international success today. Our culture is guided by the shared KION Group values: Integrity, Collaboration, Courage, and Excellence. As a technology innovation leader and pioneer in electric forklift trucks, we provide increasingly efficient solutions that meet our customers’ needs. Would you like to play a key role in the ever-evolving material handling sector? The STILL team awaits you. About the company: STILL is a socially responsible company that offers equal employment opportunities, promotes diversity and respect for differences within our organization. We do not tolerate any form of discrimination, harassment, or aggression—verbal or physical, direct or indirect—against individuals or physical property. **We offer:** ============= We are looking for service-oriented, committed, dynamic, versatile individuals with ambition to grow professionally within the company. This is your opportunity to develop your career in a solid, internationally expanding technology company where anything is possible. Are you ready to grow your career with us? * Temporary contract. * You will join a pleasant work environment with a committed team, where our values are integrity, collaboration, courage, and excellence. **Tasks and Qualifications:** ============================= **Mission:** Coordinate activities generated by the delegation to ensure correct and agile processing of orders, occupational health and safety (PRL) and environmental documentation, supplier management, short-term rentals, etc. **Main functions and responsibilities:** * Customer service (confirming data and providing information related to commercial actions). * Onboarding new customers and suppliers (process of collection, review, and communication for integration into SAP / enterprise management software). * Provide support to the commercial area and manage operational documentation. * Issue and track Flexibility Requests (ALP), Early Cancellations (ALP), fleet delivery and pickup notifications, dealer zone intrusions, and machine repurchases. * Monitor proforma invoices, as well as track advance-payment invoices included in quotations. * Manage NTS (New Truck Sales) orders (Quote – Order), supplementary orders, and cancellations. * Handle repurchase documentation, assign order numbers, verify correspondences, and process supplier invoices. * Perform administrative tasks specific to the delegation, such as office supplies and catalog stock control, travel arrangements, training coordination, etc. * Substitute for Short-Term Rental / Fleet Services Backoffice during absences or vacations. * Administer CAE (Business Activities Coordination). * Any other duties consistent with the corporate group or lower-level roles, or as assigned by your supervisor. **Education, knowledge \& Experience:** * Higher vocational degree in Administration or Finance (compatible with Vocational Training Level II) or 2 years of experience in a similar position. * Intermediate level proficiency in Excel and SAP. * English communication skills—oral and/or written—at a relatively complex professional level are desirable. **Competencies \& Skills:** * Analytical ability. * Problem-solving ability. * Synthesis ability. * Customer orientation. * Initiative. * Empathy. * Communication skills.