Hotel Receptionist

Description

Job Summary: Fèlix Hotel is seeking a full-time afternoon shift receptionist to manage reservations, provide customer service, and coordinate hotel services. Key Highlights: 1. Customer service and reservation management 2. Incident resolution and interdepartmental coordination 3. Full-time afternoon shift Fèlix Hotel, located in the town of Valls, is looking to hire a full-time receptionist for the afternoon shift. **Duties and responsibilities associated with this position:** * Check-in/Check-out services * Direct, telephone, and email customer service * Reservation management * Tour operator management * Resolution of guest-related incidents * Cash handling and collections * Room assignment * Coordination with the housekeeping department * Support for the cafeteria department **Competencies and skills required for this position:** * Customer service orientation * Problem-solving ability * Communication skills * Language proficiency * Organizational ability **Job Requirements:** * Minimum education: Higher Vocational Training Certificate (CFGS) * Minimum 1 year of experience in hotel front desk operations * Languages: Catalan, Spanish + English B2; French proficiency is considered an advantage **Employment Details:** * Full-time position * Immediate start * Schedule: Afternoon shift Employment type: Full-time, Permanent Salary: €18,000.00–€24,500.00 per year Benefits: * Offered language courses * Training for professional certifications * Free parking Work location: On-site