Assistant Receptionist / Receptionist

Description

Job Summary: We are looking for an Assistant Receptionist / Receptionist for a European group, prioritizing customer satisfaction and teamwork. Key Highlights: 1. Be part of a team where everyone can express their ideas 2. Safeguard the brand image and resolve customer requests 3. A pleasant working environment in a privileged location Are you seeking a new challenge within a European group? Is customer satisfaction your top priority? Do you want to join a team where everyone can express their ideas? Then this opportunity is for you! Chateauform’ Group is seeking a new Assistant Receptionist / Receptionist to join our La Mola Campus center in Terrassa, located within the Sant Llorenç del Munt and Obac Natural Park. (**VEHICLE MANDATORY – PUBLIC TRANSPORT DOES NOT REACH THE LOCATION!!**) With 185 rooms and 22 fully equipped meeting rooms, La Mola Campus specializes in corporate seminars and events. Your responsibilities will include: Welcoming our clients: - Ensuring our campus’s brand image. - Positively resolving all customer requests. - Maintaining reception areas tidy and welcoming. - Supporting on-site teams by communicating relevant information. Administrative tasks: - Managing emails, phone calls, and mail. - Managing transfer orders (taxis, coaches, etc.). - Updating our software (operations, rooms, maintenance, invoices, etc.). GOLF-related tasks – As we are adjacent to Real Club de Golf El Prat, we also host guests coming to enjoy this sport. You will need to: - Regularly respond to emails regarding campus availability. - Monitor reservations. - Handle invoicing. What do we offer? - Join a French group with over 70 properties across Europe. - Fixed-term contract until summer. - 30 hours/week, Monday to Sunday (with greater focus on weekends: Friday to Monday). - A pleasant working environment in a privileged location. - Meals shared by all team members, identical to those served to our customers. Additionally, you may take buffet meals home. - Potential to remain with the team! What do we require? - Trilingual: English, Spanish, and Catalan. - Proficiency in office software. - Immediate availability to start. If you are proactive, open-minded, flexible, quick to learn, and enjoy teamwork, we’re waiting for you! Job Type: Temporary Contract Salary: €1,700.00–€2,000.00 per month Benefits: * Meals provided at work * On-site gym * Free parking * Uniform provided Work Location: On-site