Job Summary: Seresco is seeking an IT Technical Support professional for a long-term project focused on user support and incident management within the infrastructure area. Key Highlights: 1. Stable position and long-term project 2. Promotion of Diversity, Inclusion, Social Responsibility, and Equality 3. In-person and online training for professional development DESCRIPTION At **Seresco**, we want to welcome the best talent! We are a leading TIC sector company in Asturias, and to contribute to our company’s growth, we are recruiting **IT Technical Support** staff for the **Cangas de Narcea (Asturias)** area, for a project within our Infrastructure, Cybersecurity, and Compliance Department. **What do we offer?** ****\- Stable position for a long-term project * Indefinite contract. * Full-time working hours. * Work location in **Cangas del Narcea**, Asturias. If you join the **SERESCO** team, you will enjoy the following **benefits**: * 22 working days of vacation per year, plus Christmas Eve or New Year’s Eve. The day not taken off will be used for a team gathering where we’ll raise a toast to our health. * Exclusive discounts on numerous services and products (travel, automobiles, fashion, leisure, sports, culture, home, technology, gastronomy, etc.) via the Corporate Benefits platform. * At SERESCO, you can customize how you allocate your gross salary (Serflex program), using part of it flexibly. You may choose from the following benefits: Medical Insurance (Sanitas, IMQ, or Caser), including family members; Gourmet Voucher/Card; Transport Card; Nursery Voucher. * An attractive incentive plan is also available if you help us find professionals like yourself. * Since everyone here helps identify/create new projects, there is also a business acquisition reward program. * Study support fund for regulated education programs. * In-person and online training, enabling you to stay current at your own pace. * An organization where all doors are truly open. REQUIREMENTS * **Minimum required qualification: Completed Higher Vocational Training Degree (CFGS) in the IT field.** * Residence near Cangas del Narcea. We are looking for professionals who fit the profile of an IT Support Technician, to perform the following tasks: * User support. * Technical support. * Incident management. * Hardware and/or microcomputer evaluation and repair. * Software installation and client workstation support. * Repair of computer equipment. * Application and documentation of technical procedures. Competencies: * Customer orientation. * Communication skills. * Attention to order and quality. * Proactivity. * Technical and operational autonomy and independence. * Responsibility and organizational skills. At Seresco, we are committed to promoting **Diversity**, **Inclusion**, **Social Responsibility**, **Gender Equality**, and **Sustainability** in our workplace. We value the unique perspectives each team member brings and strive to create a culture that celebrates and respects diversity in all its forms. If you seek a company that values inclusion and equal opportunity, this is the one for you!