Description
Job Summary:
We are seeking an IT Technician with a customer service mindset to provide on-site and remote IT/HelpDesk support, with knowledge in networking, security, software, hardware, and videoconferencing systems.
Key Highlights:
1. On-site and remote IT/HelpDesk support.
2. Very high level of spoken and written English.
3. Proactive and dynamic attitude oriented toward customer service.
IT Technician
You will provide on\-site and remote IT/HelpDesk support (but always from our office).
**Education:** ASIR or equivalent (minimum). Servers, networking, security, software, applications, videoconferencing systems, diverse hardware, etc.... We have specialized L2 teams, but for many tasks we handle both L1 and L2 responsibilities.
Very high level of spoken and written English.
Excellent attitude and customer-oriented service mindset: Proactive and dynamic personality, ability to work in a team, and user-focused profile (in this role, you will speak with 40 to 50 people throughout the day; you must be highly dynamic).
microcomputing, hardware