Description
Job Summary:
We are seeking a team leader to supervise telecommunications technicians, manage incidents, and ensure regulatory compliance at PTV Telecom.
Key Responsibilities:
1. Leadership of a telecommunications technician team
2. Resolution of internal plant incidents and administrative management
3. Ensuring customer service quality and regulatory compliance
**Description:**
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At **PTV Telecom**, we are looking for an experienced **team leader** with expertise in both **FTTH** and **computer and office software**.
***Key responsibilities include:***
* Supervising the work of the technical team under their responsibility (Madrid city), reporting directly to the CTO.
* Resolving any incidents raised.
* Taking responsibility for identifying and resolving general incidents occurring within the internal plant.
* Ensuring proper management of various technical tasks in accordance with regulations, minimizing delays in resolution while delivering optimal customer service.
* Handling all administrative tasks related to the position.
***What can we offer you?***
* Integration into our internal Telecommunications team.
* Permanent full-time contract.
* Salary: €25,000 + incentives (€420/month guaranteed for the first three months).
* Travel expenses.
**Requirements:**
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* Minimum education: Medium or Higher Vocational Training Cycle related to Telecommunications.
* Minimum experience: At least 3 years (technical background plus experience managing teams of at least 5 people).
* Must be a resident of Madrid.