Administrative Assistant

Description

Summary: Seeking a detail-driven Revenue Analyst to join a dynamic Yield & Inventory team, supporting European properties by shaping pricing strategies, forecasting demand, and analyzing performance trends to drive revenue growth. Highlights: 1. Develop a rewarding career in Revenue Management 2. Excellent opportunity for problem-solving and data analysis 3. Work across a diverse portfolio of European properties **Join Our Growing European Revenue Management Team!** Are you analytical, detail‑driven, and ready to develop a rewarding career in Revenue Management? We’re looking for a Revenue Analyst to join our dynamic Yield & Inventory team, supporting key European properties and playing a crucial role in driving occupancy, rate optimisation, and overall revenue performance. As a front‑line operator within the Revenue team, you’ll help shape pricing strategies, forecast demand, analyse performance trends, and collaborate with colleagues across multiple departments to support revenue growth. This is an excellent opportunity for someone who enjoys problem‑solving, working with data, and creating meaningful insights that guide business decisions. **What You’ll Be Doing** In this exciting and varied role, you will: * Conduct regular data analysis and rate reviews to optimise revenue performance * Produce weekly nights and revenue forecasts for a rolling 12‑month period * Maintain an events calendar, rate spreadsheets, and additional channel documentation * Monitor booking pace, inventory, occupancy, historical trends, and the competitive set, recommending strategic actions * Load and update rates in systems including Clarity, OnQ, Channel Managers, OTAs, and extranets * Create and maintain ad‑hoc Excel tools, dashboards (Power BI), and reporting * Analyse competitor pricing and maintain rate parity across all third‑party channels * Support the Revenue Manager in fostering a strong revenue management culture * Participate in stakeholder review calls to discuss rate changes, restrictions, and performance updates * Assist with annual room merchandising plans and process improvements **What We’re Looking For** Minimum Requirements * A‑Levels with strong Maths and English * No prior experience required (training provided) * Intermediate Excel skills * Ability to travel up to 10% of the time * Full driving licence Preferred Skills & Experience * University Degree with strong Maths and English * CRME Certification (HSMAI) or similar * 1 year of experience in an analytical role * Familiarity with Hilton OnQ * Experience building dashboards (e.g., Tableau, Power BI) * Knowledge of SQL or VBA **Key Strengths** * Strong analytical and problem‑solving skills * Excellent attention to detail * Ability to work independently and manage multiple tasks * Clear communication skills and confidence collaborating across teams * Comfortable working with large data sets and digital systems **Why Join Us?** Be part of a forward‑thinking, collaborative Revenue team, working across a diverse portfolio of European properties, gain valuable experience in a fast‑growing area of the business and have the opportunity to develop your technical and analytical capabilities. **What You’ll Receive** When you join us, you’ll enjoy a wide range of benefits designed to support your wellbeing, growth, and future: * Hotel discounts for you, your family, and friends * A welcoming, inclusive culture that values diversity and encourages open‑minded thinking * Career development through online learning and structured training programmes * Networking and collaboration opportunities across the business * Access to Perks at Work for discounts across major retailers **Take the Next Step in Your Revenue Career** If you're eager to develop your analytical skills, work with data, and play a key role in influencing commercial performance, we’d love to hear from you. **DIAMOND RESORTS** is an international hospitality and timeshare company focused on team wellbeing, innovation, and sustainability. Please note that Hilton Grand Vacations (HGV) acquired Diamond Resorts International on 2 August 2021. If you accept this offer to work at Diamond Resorts, you will be employed by Diamond Resorts International, a subsidiary of HGV. A transition to Hilton Grand Vacations will occur as we integrate technology, systems, and brands; however, it will take some time before our operational systems, employment policies, and separate benefits are fully integrated. As a result, for a period of time, you will continue to sign documents and receive correspondence and messages from Diamond Resorts, as well as from HGV and associated entities, regarding your terms of employment. Your benefits and compensation package will be offered in accordance with Diamond Resorts’ prevailing offers at the time of your hire and will transition to HGV at a future date.