Job Summary: Telefónica Tech is seeking a security monitoring specialist to detect, analyze, and respond to cybersecurity incidents, ensuring information security. Key Responsibilities: 1. Security alert detection and analysis 2. Cybersecurity incident response 3. Continuous training and certifications **WHAT IS TELEFÓNICA TECH?** Telefónica Tech is the leading digital transformation company within the Telefónica Group. We offer a comprehensive portfolio of integrated technological services and solutions in Cybersecurity, Cloud, IoT, Big Data, Artificial Intelligence, and Blockchain, supporting our clients throughout their digital transformation journey. We are a team of over 6,200 bold professionals working daily from various locations around the world to achieve excellence through leadership rooted in transparency and teamwork. If you identify with our core values, we look forward to meeting you! www.telefonicatech.com**WHAT IS TELEFÓNICA TECH?** Telefónica Tech is the leading digital transformation company within the Telefónica Group. We offer a comprehensive portfolio of integrated technological services and solutions in Cybersecurity, Cloud, IoT, Big Data, Artificial Intelligence, and Blockchain, supporting our clients throughout their digital transformation journey. We are a team of over 6,200 bold professionals working daily from various locations around the world to achieve excellence through leadership rooted in transparency and teamwork. If you identify with our core values, we look forward to meeting you! **WHAT DO WE DO IN THE TEAM?** At Telefónica Tech’s Security Monitoring Unit, we are responsible for detecting, analyzing, and responding to all potential risk situations by executing actions to mitigate or contain cybersecurity incidents. **WHAT WILL YOUR DAY-TO-DAY LOOK LIKE?** **Incident Detection:** + Review and analyze security alerts generated by security systems—including network intrusions, suspicious user behavior, malware, etc.—to assess their relevance and severity. + Respond to low-complexity security incidents following established procedures, escalating incidents requiring additional intervention. + Record service-related activities using the ticketing tool. + Maintain up-to-date documentation on security processes, incidents, and lessons learned to improve responses to future incidents. + Conduct initial investigations into events, correlating data to identify root causes and scope. **Incident Response:** Depending on the nature of each situation, these actions may be carried out either as part of a planned process or immediately and urgently, always guaranteeing security. **AND FOR THIS, WE BELIEVE IT WOULD BE IDEAL IF YOU HAD…** **Experience** + Experience in a similar role or in a technical support environment. + IT education + Cybersecurity knowledge **Required Education:** + Higher vocational training degree in Computer Systems and Networks Administration. + Higher Technician in Multiplatform Application Development. + IT education or experience in any IT field. **Desirable Education:** + Technical or Bachelor’s degree in Computer Science. + Master’s degree in Cybersecurity. + Scripting or automation knowledge (e.g., Python, PowerShell). **Desired Technical Knowledge** + Understanding of cybersecurity concepts and hands-on practice. + Proficiency with ticketing tools such as JIRA, ServiceNow, or similar. + Familiarity with SIEMs and EDRs. **The skills that would best align with the team and project for this role include:** + Strong task organization and teamwork abilities. + Ability to rapidly assess situations and make informed decisions. + Clear communication skills—both written and verbal—to explain technical issues to non-technical audiences. **LANGUAGES** + Required: English **WHAT DO WE OFFER?** * Work-life balance measures and flexible working hours. * Continuous training and certifications. * Hybrid remote work model. * Attractive social benefits package. * Excellent, dynamic, and multidisciplinary working environment. * Volunteering programs. **\#WeAreDiverse \#WePromoteEquality** We firmly believe that diverse and inclusive teams are more innovative, transformative, and deliver better results. Therefore, we promote and guarantee inclusion for all individuals regardless of gender, age, sexual orientation or identity, culture, disability, or any other condition. We want to meet you!