Job Summary: We are seeking a Senior Field Technician in Microinformatics to join our team, managing installation, maintenance, and incident resolution. Key Highlights: 1. Make a positive impact on the world through technology. 2. Be part of a team that values diversity and camaraderie. 3. Enjoy continuous learning and an individualized professional career. #### **Humanizing Technology.** We are a large company with the spirit of a start-up. We organize ourselves into expert knowledge units that collaborate with each other. Therefore, we seek **inquisitive individuals**, who are **motivated by challenges and eager to grow personally and professionally**, and who will join our team to have a **positive impact** on the world through technology. **ARE YOU UP FOR THE CHALLENGE?** ------------------------ As a **Senior Field Technician in Microinformatics**, you will join the **End-User Field Support Unit**. Within the End-User Field Support Unit, we enhance workplace productivity through user support services, support centers, and other solutions for a smooth and efficient working environment. This support **can act proactively or reactively to resolve issues and ensure business continuity.** Our IT field services team **handles installation, maintenance, repair, and on-site supervision of our customers’ products.** On-site – Barcelona **WHAT WILL YOU DO DAILY?** ------------------------------- Your main responsibilities will include: * Installing, configuring, diagnosing, and updating hardware and software to ensure proper equipment functionality, including industrial devices. * Managing and administering Windows systems, Office 365, and virtualized environments (Citrix), ensuring correct operation and service continuity. * Managing and resolving technical incidents, providing specialized support and direct user assistance. * Acting as liaison and coordinating with other departments to properly resolve incidents and continuously improve service quality. * Managing and maintaining equipment inventory, as well as coordinating new acquisitions. **WHAT DO WE EXPECT FROM YOU?** ------------------------- * **Academic Qualifications:** + Higher Vocational Training Cycle in Computer Systems, or university or technical degree in related fields such as Engineering, Electronics, Telecommunications, or similar. * **Languages:** + Proficiency in Spanish and Catalan. Intermediate English. * **Technical Knowledge:** + In-depth knowledge of Windows systems, Office 365, SharePoint, and OneDrive. + Experience administering networks and virtualization environments (Citrix, VMware). + Experience managing servers, storage, and backup solutions. + Extensive knowledge of installing, maintaining, and repairing equipment and systems in outdoor environments. * **Skills:** + Excellent problem-solving and technical diagnostic skills. + Strong communication skills for interacting with both non-technical and technical personnel. + Ability to work under pressure and effectively manage multiple priorities. * **Experience:** + Minimum 3–5 years in technical support and systems administration. #### **WHAT WILL YOU FIND AT SEIDOR?** * **A diverse team.** We respect differences that make us more human. * **Camaraderie.** We work as a team and learn from one another. * **Flexibility and work-life balance.** Remote work is in our DNA. We promote flexible working hours, and offer a reduced workweek on Fridays and during July and August. * **Continuous learning.** Language, technical, and certification training, among others. * **An individualized professional career**, allowing you to decide how far you want to go. * **Autonomy**, and the opportunity to propose and drive new initiatives. * **Flexible compensation program.** Nursery, meal, transport vouchers, and private health insurance. * **Exclusive discounts and special conditions** for technology, leisure, travel, etc. * You can participate in **social and environmental initiatives.** * If you have international aspirations, **we operate in 45 countries.** **Join our team and help us humanize the world through technology!**