Position Summary: We are seeking an IT intern to provide technical support to users, manage computer equipment, and collaborate on technological infrastructure improvement projects. Key Highlights: 1. User technical support and assistance 2. Management and maintenance of computer equipment 3. Collaboration in infrastructure improvement projects ### **General information** Office Madrid Country Spain Date Published 10\-Mar\-2026 Ref \# 2362 Area IT and Information Systems Type of Presence Hybrid ### **Description \& Requirements** **The JAKALA Iberia team continues to grow**, and we want to welcome an IT intern to join our Madrid office team. **What are we looking for?** **Responsibilities*** + Providing user technical support and assistance (on-site and remote). + Installing, configuring, and maintaining computer equipment. + Managing and resolving incidents via ticketing tools. + Administering the IT hardware inventory. + Supporting network and system management and maintenance. + Documenting technical procedures and best practices. + Collaborating on technological infrastructure improvement projects. + Managing IT-related parcel delivery and logistics. * **Minimum Requirements** * + Vocational training in Computer Science or related field. + Intermediate English level (communication ability). + Basic knowledge of networks and operating systems. + Familiarity with Microsoft environments: **Entra ID (Azure AD), Intune, Exchange**. + Proactivity and problem-solving skills. + Strong communication and user-interaction skills. **What we offer*** Hybrid office attendance model. * Three weeks per year of full remote work. * Soft skills training. * Language training. **Company Description** We are an ecosystem designed to bring talent and innovative solutions together to drive value for organizations, individuals, and society. Today, we are Europe’s leading Martech company, headquartered in Milan with offices worldwide. Our data-driven approach—backed by a winning formula combining strategy, innovation, technological transformation, engagement, and activation—is the cornerstone of our work. With a team of 3,000 employees, over 900 clients, projects across more than 30 countries, and revenue exceeding €500 million, JAKALA has emerged as a true benchmark in the vast digital landscape. Thanks to the contributions of an international team composed of versatile and highly qualified talents, the company delivers unique and customized solutions, anticipating the challenges of an ever-evolving market. Recognized as a **Great Place to Work 2024**, JAKALA pursues its goals with the firm belief that employee well-being and a positive environmental impact are essential elements to ensure sustainable growth.