Olvera Management Job Listings

Indeed

Head Chef

Catalonia Hotels \& Resorts is looking for a Head Chef to join our REINA VICTORIA hotel located in Ronda (Málaga). RESPONSIBILITIES · Supervise compliance with company quality processes and standards · Collaborate in meeting established budgets and objectives · Assist in developing the hotel's gastronomic offerings · Train employees under your supervision in preparing established menus · Maintain customer satisfaction expectations regarding food quality, variety, and presentation throughout the hotel · Receive and supervise products required for gastronomic offerings · Prepare all orders for food, chemicals, and materials used in the kitchen · Supervise and ensure all food service points operate correctly according to the established menu · Stay updated on current trends in gastronomic offerings · Supervise that all staff under your command perform assigned tasks correctly. REQUIREMENTS \- Profile with 3\-4 years of experience as Head Chef. \- Ability to manage large teams. \- Knowledge of SAP is desirable. \- Previous experience managing buffets. * Reside in Ronda or surrounding areas. OFFER \- Join a leading company in the sector. \- Real opportunities for growth and professional development. \- Competitive salary.

C. Virgen de la Paz, 15, 29400 Ronda, Málaga, Spain

Negotiable Salary

Guest Relations Internship - Anantara Villa Padierna Palace Benahavís (Marbella)64145161283842121

Indeed

Guest Relations Internship - Anantara Villa Padierna Palace Benahavís (Marbella)

Join **Anantara Hotels and Resorts** if you are passionate about a career that offers authentic luxury in some of the world's most unique and exciting locations. You'll have the opportunity to work in locations that range from the buzz of Bangkok to the expanse of the Arabian desert, the sparkling Indian Ocean, or the cultural heritage of Europe. You will also be part of a team that embraces the modern character of each destination, while upholding world\-class operational standards and delivering a uniquely personal service to every guest. **What will be your mission?** ------------------------------ As **Guest Relations specialist**, you will play a pivotal role in ensuring a superior, refined, and luxurious guest experience from the initial contact through their entire stay. This role involves maintaining the highest service standards, managing guest feedback, and fostering seamless coordination across departments in all matters related to quality. **What will you do?** --------------------- * Extend a genuine and warm welcome to arriving guests providing a professional introduction to the hotel and assist with check\-in procedures. * Be consistently visible and available for guests, resolving inquiries and maintaining frequent contact during their stay and address guest issues and assist with additional services, such as transportation, reservations, and local recommendations. * Assist the Guest Relations Manager in maintaining quality standards and ensure timely response to guest reviews, handle comments, suggestions, and complaints, and collaborate with department heads to execute action plans. * Develop positive connections with guests, anticipating their needs to deliver personalized service and recognize and treat repeat guests and VIPs in accordance with the hotel's standards and VIP policy. * Collect and analyze guest feedback through surveys, reviews, and direct communication and take decisive action to enhance guest experiences and communicate necessary changes to the hotel staff. * Work closely with various hotel departments to coordinate guest services and ensure a seamless experience. * Keep accurate and up\-to\-date guest profiles, including preferences and special requests. * Identify opportunities for upselling hotel services and effectively communicate their value to guests. * Possess thorough knowledge of destination services and key contacts ensuring that provided information aligns with quality standards and corporate identity. * Assist and support the Guest Relations Manager in commercial activities, including event preparation, organizing site inspections, and communicating relevant information. **What are we looking for?** ---------------------------- * Education in Hospitality Management, Tourism, Business Administration, or a relevant field is recommended. * Prior experience in a guest\-centric environment, preferably within the hospitality industry with knowledge of hotel procedures. * International experience is highly valued. * Fluent in the local language and proficient in English; additional language(s) is a plus. * Exceptional communication skills (verbal and written) with a proactive approach to resolving issues. * Demonstrated customer focus, consistently exceeding guest expectations. * Adaptability in communication styles to provide personalized service tailored to guests' preferences, needs, lifestyles, and interaction preferences. * Ability to influence cross\-departmental collaboration toward shared quality goals. * Excellent problem\-solving and multitasking skills. * Flexibility and availability to work varying shifts, including weekends, based on hotel occupancy and events. **Why choose us?** ------------------ At **Minor Hotels Europe \& Americas** we are committed to shaping exciting careers worldwide and cross\-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: * Worldwide experience – diversity of 150 different nationalities. * Career development opportunities full of national and international challenges. * Wide range of training programmes to enhance your skills. * Wellbeing initiatives, including flexible working conditions. * Team member recognition programmes, including Memorable Dates. * Ability to make a difference through our sustainability programme and volunteering initiatives. * Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme. **Are you looking for a new challenge?** **Apply now!** *Minor Hotels Europe \& Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.*

HX75+C4 Benahavís, Spain

Negotiable Salary

Sales & Events Internship Anantara Villa Padierna Palace Benahavís (Marbella)64145161304193122

Indeed

Sales & Events Internship Anantara Villa Padierna Palace Benahavís (Marbella)

Join **Anantara Hotels and Resorts** if you are passionate about a career that offers authentic luxury in some of the world's most unique and exciting locations. You'll have the opportunity to work in locations that range from the buzz of Bangkok to the expanse of the Arabian desert, the sparkling Indian Ocean, or the cultural heritage of Europe. You will also be part of a team that embraces the modern character of each destination, while upholding world\-class operational standards and delivering a uniquely personal service to every guest. **What will be your mission?** ------------------------------ As **Sales Executive**, you will be the Salespoint of contact for all existing and potential customers to the hotel and will negotiate and confirm all events within the guidelines of the Hotels Sales Strategy. **What will you do?** --------------------- * Assure that the guests/clients receive a service adapted, when possible, to their preferences, needs, lifestyles, and forms of working and interacting. * Maintain good relationship with the guests/clients, ensuring that all of them have a service and experience adapted to their preferences and needs. * Develop new effective approaches to building up the position of the hotel with the specific partners and establishing strategic alliances. * Behave by our beliefs: the guests and clients are our number 1 priority, coordinate different departments in order to assure a high quality experience and create an excellent service attitude. * Make sure that the specific requirements are correct and coordinate them with the corresponding department. * Offer different possibilities for external and internal services (meeting rooms, restaurants reservations, car rental, etc.) * Assure that clients/guests feel accompanied at every moment, as well as connected with their city of destination. * Have a thorough knowledge of the services offered by the company, and also in the place/city (restaurants, leisure facilities, transport facilities, museums, etc.). * Organize and coordinate (together with the clients/ guests) the preparation of the activities of interest, according to their needs. * Maintain a direct and frequent contact with clients/guests, especially during the most important moments of their stay (events, coffee breaks, site inspections, etc). * Keep always the meeting rooms and other facilities clean and in a good shape, so that there are a place where guests feel welcome and at easy, feel and experience the place. * Maintain the contact with guests/ clients in order to find out how to even serve them better next time. * Accept suggestions of our potentials costumers and work hard to improve our service. * Lead by example, customizing the behavior and values of the brand, so that they are lived by each of our employees. * Communicate and give feedback in a correct way; listen and show empathy. * Surprise our guests by exceeding their expectations. * Be the best host that customers have experienced during a hotel stay. * Manage the follow up of the contributions given to the costumers and gather information about their decision. * Negotiate with the clients the budgets related to the organization of events, hotel services, etc... * Draft the work/service order sheets related to the services and rooms contracted by customers for the celebration of events, giving it to the Department Managers. * Accompany customers in guided visits (inspection visits) along the hotel facilities, showing the best and more suitable services and options for them. * Organized commercial visits to current and potential customers of the environment of the hotel, in order to establish regular contacts and present them the different services of the hotel. * Organize special events and acts requested by the costumers, coordinating the different hotel departments involved (training courses, presentations, press conference, interviews, etc.). * Supervise the lounges and facilities installed in them for the celebration of events. * Check the bills related to the events organized in the hotel. * Solve the incidences of the revenue of customers (correct valuation of the vouchers, unpayments of “straight to the exit”, etc.), contacting with them and with the NH Hotels Administration Department. * Define with the Hotel Management, the prices of hotel meeting rooms and lounges, according to its demand and occupation levels, available dates, etc. **What are we looking for?** ---------------------------- * Bachelor Degree in any field. * At least 2 years experiences in Sales \& Marketing. * Strong in inter\-personal and leadership skills. * Experience in hotel/property management or the entertainment business. * Proficiency in English communication. * Strong in driving results and good negotiation techniques. **Why choose us?** ------------------ At **Minor Hotels Europe \& Americas** we are committed to shaping exciting careers worldwide and cross\-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: * Worldwide experience – diversity of 150 different nationalities. * Career development opportunities full of national and international challenges. * Wide range of training programmes to enhance your skills. * Wellbeing initiatives, including flexible working conditions. * Team member recognition programmes, including Memorable Dates. * Ability to make a difference through our sustainability programme and volunteering initiatives. * Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme. **Are you looking for a new challenge?** **Apply now!** *Minor Hotels Europe \& Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.*

HX75+C4 Benahavís, Spain

Negotiable Salary