Job Summary: Noatum Logistics is seeking a Customer Service profile for its Valencia offices, responsible for customer service and operational management of import/export maritime shipments. Key Highlights: 1. Customer service and operational management of maritime shipments 2. Continuous training and flexible working hours 3. Excellent work environment and corporate expansion Posted on March 17, 2026 Location**Valencia** Category**Purchasing, logistics and warehouse** Subcategory**Distribution and logistics** Sector**Logistics** Working Hours**Full-time** Work Modality**On-site** Professional Level**Employee** Department**Logistics** ### **Description** **Noatum Logistics** provides integrated value-added solutions for the supply chain of all our customers. With an extensive network of offices across 26 countries, **Noatum Logistics** employs local experts to develop and implement logistics solutions tailored to our customers’ needs. Recognized for its outstanding service and specialized personnel, the company has established itself as an industry leader, delivering solutions to meet client requirements across diverse sectors. Our services include Air Freight, Ocean Freight, Road and Rail Transportation, Customs Clearance, Warehousing and Distribution, and End-to-End Supply Chain services. The solutions offered comprise Integrated Supply Chain Solutions, 3PL for e-commerce businesses, Cold Chain/Refrigerated Logistics, and Project Cargo. **Noatum Logistics** addresses the varied needs of industry with deep knowledge and experience in defined sectors, including Fashion and Retail, Industrial and Construction, High-Tech and Consumer Electronics, Automotive, Food and Fast-Moving Consumer Goods (FMCG), Mining, Energy and Oil & Gas, Defense and Aerospace, and Pharmaceutical and Healthcare. We are currently seeking to hire a **Customer Service** professional for our offices in Valencia. **Main Responsibilities:** * Customer service, building lasting relationships by understanding clients’ businesses and their needs. * Operational management of import/export maritime shipments – general and special cargo containers (IMO, Reefer). * Planning and issuing bookings to shipping lines. * Coordinating transportation to identify the optimal solution for the client based on product characteristics. * Issuing and sending pre-alerts and arrival notifications. * Tracking shipments to proactively act and communicate with clients regarding any incidents or changes to their bookings. * Supervising and supporting customs clearance procedures for each shipment. * Identifying and managing additional requirements needed to meet customer expectations. **We Offer** * Permanent position. * Continuous training through our Corporate University. * Working hours: start between 8:00 AM and 9:00 AM, end between 5:00 PM and 6:00 PM; flexible start and end times. * Access to our Flexible Compensation Plan (private health insurance, childcare vouchers, transport card, training). * A half-day off on your birthday. * An excellent work environment within a multidisciplinary and multicultural setting. * Opportunity to join a company undergoing rapid expansion. *At Noatum Logistics,* ***we guarantee equality and non-discrimination based on gender, race, religion, disability, age, or sexual orientation*** *in our selection processes, to fully leverage people’s capabilities across all dimensions of diversity and prevent any form of discrimination.* ### **Minimum Requirements** * Higher Vocational Training Certificate (CFGS), Vocational Training (FP), or Bachelor’s Degree in International Trade, Transport and Logistics, or related fields. * Minimum one year of prior experience in maritime freight operations. * English proficiency at minimum advanced B2 level. * Strong interest in the international trade sector. * Organized, proactive, and solution-oriented individual. * Ability to work effectively in a team. * Proficiency in office software applications.