Job Summary: We are seeking a Datacenter Maintenance Technician to ensure optimal operation of technical infrastructure through maintenance, monitoring, and incident resolution. Key Highlights: 1. Excellent opportunity to join our team 2. Build a meaningful career with a global industry leader 3. Critical to meeting SLAs and ensuring customer satisfaction **Drive the Digital Future from the Heart of Madrid** At Digital Realty, we are the foundation of the connected world, and our Madrid data center is a pivotal hub for Spain’s digital economy; we provide our customers with the secure, scalable, and resilient infrastructure they need to thrive. To support our continued growth across EMEA, we are seeking a **Datacenter Maintenance Technician.** This role represents an excellent opportunity to join our team and build a meaningful career with a global industry leader. **Your Impact: The Essence of the Role** As a Datacenter Maintenance Technician, your mission will be to ensure optimal operation of technical infrastructure through maintenance, monitoring, and incident resolution. You will be critical to meeting SLAs and ensuring customer satisfaction. **Key Responsibilities** **Operations** * Execute equipment and system switchover procedures, minimizing impact on operations. * Implement measures to optimize data center energy efficiency. * Ensure compliance with SLAs and established quality standards. * Maintain cleanliness and order within facilities. * Apply approved safety protocols and work procedures. **Maintenance and Repairs** * Supervise preventive and corrective maintenance tasks. * Coordinate and supervise subcontractors and external vendors. * Plan and prioritize daily maintenance activities. * Perform technical incident diagnosis and resolution. **On-Call Duties and Incident Management** * Participate in on-call shifts for infrastructure monitoring and supervision. * Manage incidents in coordination with the designated responsible person. * Activate and execute emergency procedures when required. * Proactively report risks of SLA non-compliance. **Documentation and Reporting** * Record progress and outcomes of maintenance activities. Develop and execute operational procedures (MOP, CR, EOP). * **Technical Competencies (Hard Skills)** * Experience in preventive and corrective maintenance of critical infrastructure, such as data centers, hospitals, industrial plants, or similar. Knowledge of electrical, mechanical, and HVAC systems. * Preferred experience in fire detection and suppression systems. * Basic knowledge of security systems (CCTV, access control) and elevators. * English proficiency valued **Personal Competencies (Soft Skills)** * Analytical ability for problem solving. * Customer- and detail-oriented. * Practical and proactive mindset. * Communication and teamwork skills.