Job Summary: Responsible for the supervision and technical analysis of bikesharing systems, managing incidents, analyzing integrations, and coordinating problem resolution with internal teams and vendors. Key Highlights: 1. Supervision and monitoring of bikesharing systems. 2. Analysis and tracking of technical incidents and requirements. 3. Collaboration in the continuous improvement of systems and processes. Bikesharing Systems Analyst Responsible for the supervision and technical analysis of systems supporting the bikesharing service. Manages and tracks technical incidents, analyzes integrations, APIs, and system behavior, and coordinates problem resolution with internal teams and technology vendors. Participates in tracking system changes and enhancements, ensuring proper operation of service platforms and applications. **Main Responsibilities:** * Supervise and monitor the operation of bikesharing service systems. * Analyze, log, and track technical incidents reported by operations, customers, or users. * Coordinate with internal teams and technology vendors to resolve incidents. * Track incidents and technical requirements with software, backend, hardware, and integration vendors. * Conduct technical analysis of APIs, integrations, and information flows between systems. * Analyze events, logs, and system behavior to identify root causes of technical issues or service degradations. * Track technical requirements, changes, and enhancements to bikesharing systems. * Participate in functional testing and validation of new features, configurations, or technical changes. * Prepare technical reports on incidents, system status, integrations, and service performance. * Collaborate with the technical team on the continuous improvement of systems and operational processes. * Communicate and track technical actions with technology vendors, including backend platforms, hardware manufacturers, or integrated third parties. API Rest, Azure, Python, Java