Job Summary: We are seeking a Delivery Technician with passion for software and the hospitality sector, responsible for deployments, updates, and maintenance in production and testing environments. Key Highlights: 1. Key technical role in software deployment and maintenance 2. Opportunity to work with Windows Server, SQL Server, and innovative solutions 3. Focus on problem-solving and effective communication **Company Description** Are you passionate about customer service, software, and the hospitality sector? At Septeo, a leading group in technological solutions, we are looking to hire a Customer Success professional for Nivimu, our innovative people management tool. If you are motivated by supporting customers in their growth and delivering an outstanding experience, we want you on our team! **Job Description** We seek to hire a Delivery Technician responsible for executing deployments, updates, and maintenance tasks in production and testing environments. This role requires a combination of technical ability, analytical thinking, organization, and effective communication with internal teams and customers. Main Responsibilities * Experience in software deployment and updating. * Ability to execute installation, update, and maintenance plans for applications in production and testing environments, ensuring minimal service disruption. * Knowledge of Windows Server and Windows Desktop. * Knowledge of administration, configuration, troubleshooting, services, users, permissions, and tasks related to stability and security in Microsoft environments. * Technical proficiency in SQL Server. * Ability to administer databases, execute scripts, validate data integrity, and manage tasks related to backups/restores and connectivity. * Orientation toward incident diagnosis and resolution. * Ability to analyze issues related to installation, compatibility, connectivity, or performance, identify root causes, and implement solutions efficiently. * Effective communication and interaction with internal/external customers. * Ability to coordinate with development, support, and end-customer teams, document processes, and report progress or incidents clearly and structurally. **Requirements** Key Skills * Organization and ability to manage multiple simultaneous deployments. * Analytical thinking and problem-solving orientation. * Teamwork and coordination with technical departments. * Proactivity and attention to detail. * Clear and effective written and verbal communication. **Additional Information** We offer: * Permanent contract * Full-time schedule Monday to Friday: 08:30\-18:00h * Immediate start