Job Summary: We are looking for a Reception Assistant for a hotel in Bilbao, responsible for check-in/check-out procedures, luggage management, room sales, and customer service, with growth potential. Key Highlights: 1. Stable position with real growth opportunities. 2. Rotating shifts for greater flexibility. 3. Comprehensive management of the reception and customer service. CATALONIA HOTELS & RESORTS requires a RECEPTION ASSISTANT to work at our hotel located in the center of BILBAO. **Main responsibilities include:** * Check-in/Check-out. * Key control and reading of room keys. * Safe deposit box rentals. * Cash reconciliation and handover to the colleague on the next shift. * Full responsibility for all matters arising during the assigned working hours. • Incident management, but not resolution. * Luggage management. * Room changes. * Mail management. * Room sales. * Management of switchboard calls. * Supervision of bell staff under direct responsibility. REQUIREMENTS * Previous experience in a similar role. * Studies in tourism. * Advanced English + other languages desirable. * Customer-oriented attitude. * SAP knowledge will be highly valued. OFFERED * Contract for 30/40 hours per week. * Rotating shifts. * Fully stable position with real growth opportunities. * Competitive salary.