Administrative Assistant for Customer Service and Budgets

Description

Talent, commitment, and innovation are part of our DNA. At Alzamora Group, we view teamwork and coexistence as pillars of our activity. We are a company that cares for its employees, investing in their internal and professional development, because their growth is also ours. TEAM BUILDING We conduct activities aimed at strengthening bonds across the entire team. COMMITMENT The key to our success lies in our responsibility toward employees and customers. CREATIVITY AND INNOVATION We continuously innovate in the packaging sector, stimulating our creativity. TALENT DEVELOPMENT We enhance people's skills and competencies through targeted training on packaging, innovation, and team management. SOLIDARITY INITIATIVES We foster a spirit of solidarity by participating in various causes. SOCIAL BENEFITS We offer a wide range of benefits for our team. Talent, commitment, and innovation are part of our DNA. At Alzamora Group, we view teamwork and coexistence as pillars of our activity. We are a company that cares for its employees, investing in their internal and professional development, because their growth is also ours. Team building We continuously innovate in the packaging sector, stimulating our creativity. Creativity and innovation We conduct activities aimed at strengthening bonds across the entire team. Solidarity initiatives We foster a spirit of solidarity by participating in various causes. Commitment The key to our success lies in our responsibility toward employees and customers. Talent development We enhance people's skills and competencies through targeted training on packaging, innovation, and team management. Talent development We offer a wide range of benefits for our team. Join our team! Are you innovative, committed, passionate about packaging, eager to grow, and seeking new challenges? Then you have Alzamora DNA! Alzamora Group is expanding internationally, so we regularly publish new job openings across our locations in Olot (Spain), Lisbon (Portugal), and London (UK). If you believe you could fit into one of the positions in our job pool, we want to meet you! Administrative Assistant for Customer Service and Budgets * Working hours: Full-time with split schedule * Start date: Immediate * Contract type: Permanent **What will your responsibilities be?** * Prepare and review budgets according to each client’s needs and specifications. * Track orders from receipt through to delivery. * Coordinate production and delivery timelines with internal departments. * Keep customers informed about the status of their orders and any possible modifications. * Respond to and manage inquiries, incidents, and complaints promptly and effectively. * Collaborate with sales, production, planning, and logistics teams to ensure high-quality customer service. **What are we looking for?** * Higher Vocational Training Certificate (CFGS) in Administration and Finance, International Trade, or equivalent qualification. * Minimum one year of experience in an administrative, customer service, or order management role. * Good command of English and/or French, both spoken and written—mandatory. **What do we offer?** * Continuous training and support during onboarding. * Opportunities for learning and professional development. * Integration into a close-knit, professional, and collaborative team. * Job stability within a family-owned company with international projection. * An organized, dynamic work environment focused on delivering quality customer service.