Olivenza Call Center & Customer Service Job Listings

TELEPHONE SERVICE STAFF64395284447105120

Indeed

TELEPHONE SERVICE STAFF

VÍTALY emerges from the merger of two major players in the sector, Grupo Preving and Cualtis. This merger has resulted in the creation of a new identity: Vítaly. We have decided to commit to a shared purpose: promoting well-being and improving people's health. The new company has a nationwide service infrastructure comprising 283 own centers, 110 mobile units for conducting health examinations, 23 mobile practical training units, and 15 specialized advanced training centers. We are seeking customer-oriented individuals to join the Omnichannel Contact Center that has revolutionized the Customer Experience in the Prevention Sector. We are looking for dynamic, ambitious individuals eager to join a leading project in the industry. If you're looking for stability, competitive salary, a positive work environment, and multiple social benefits... VÍTALY IS YOUR COMPANY! Don't hesitate to apply, and we will contact you to discuss the position in more detail. Responsibilities: * Comprehensive management of interactions with customers through any inbound and outbound channel, both direct and indirect. * Handling phone calls, emails, chat, WhatsApp, and any other channel the company makes available to customers. * Internal and external customer service, ensuring close, agile, and solution-oriented support. * Medical appointment management: scheduling, modifications, cancellations, and follow-up for each case. * Managing and resolving operations related to customer relationships, ensuring a satisfactory and consistent experience. * Back-office task management, including data entry, updates, and information processing within corporate systems. * Conducting service sales campaigns. * Developing telemarketing campaigns related to subsidized training. * Managing inbound and outbound calls. * Voice and digital channel support, providing appropriate and professional responses to each identified need. Requisitos WE REQUIRE: * 1\-2 years of experience as a customer service call center agent. * We are seeking a dynamic and proactive individual. * Higher vocational training degree or high school diploma. * Intermediate level of office software skills in the Windows environment as a user. Desirable: * Training in occupational risks. * Residence near the workplace. * Catalan language skills Se ofrece \- Full-time position. * Fixed-term contract. * Social benefits. * Continuous training. * Professional development within a leading company in the OSH sector.

Rda. de Circunvalación Reina Sofía, s/n, 06007 Badajoz, Spain

Negotiable Salary

Indeed

Sales Coach

**Customer Service and Support** **Location** Olivenza, Spain Job Title: Sales Coach (English and Spanish\-speaking) \- On\-site PM03 Job Description **Experience the power of a game\-changing career** Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well\-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Sales Coach in Olivenza (On\-site), you will be part of our team of game\-changers who are powering the brands of the future. **What you will do in this role** As a **Sales Coach** in our team, you will:* Lead and maintain a high\-performing, collaborative sales culture, ensuring teams meet or exceed KPI targets through coaching, mentoring, and performance management. * Partner with Team Leaders to track daily sales performance, implement “Get to Green” and performance improvement plans, and drive incremental results. * Develop sales talent through ongoing training, 1:1 coaching, calibrations, and mentoring, ensuring clear succession planning and capability building across the organization. * Monitor and analyze sales and quality metrics, customer feedback, and market/program trends to identify improvement opportunities, share insights with leadership, and refine strategies. * Actively engage with customers (\~30% of time) to maintain frontline expertise and credibility, while supporting quality and sales excellence. * Foster team engagement and motivation through inclusive recognition programs, competitive events, and morale\-boosting initiatives, both on\-site and in WAH (work\-at\-home) environments. **Your qualifications** Concentrix is a great match if you:* Have a proficient or bilingual level of Spanish and are advanced in English * 3\+ years of experience working in a customer service, training or sales capacity * Expertise in training within your peer group * Experience in high\-volume calling * Experience working with Salesforce.com or similar CRM * Technical skills in MS Office * Experience prioritizing concurrent projects and demonstrating project management skills * Experience demonstrating multiple strategies, platforms, and skills to varied audience Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. **What’s** **in it for you*** Full Time 39 hours/week permanent contract: Between Monday and Friday from 09:00 to 21:00 * Great office location in Olivenza * Full paid training about the company and the project you will be working on * Career development program and specialized courses **Experience the best version of you!** At Concentrix, we invest in our game\-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k\+ game\-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. **R1644503** Location: ESP Olivenza \- Railway Building Language Requirements: English Time Type: Full time**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** **Job Applicant Privacy Notice for California Residents**

C. Colón, 22b, 06100 Olivenza, Badajoz, Spain

Negotiable Salary

Sales Coach (English and Spanish-speaking) - On-site PM0363841226831745122

Indeed

Sales Coach (English and Spanish-speaking) - On-site PM03

Job Title: Sales Coach (English and Spanish\-speaking) \- On\-site PM03 Job Description **Experience the power of a game\-changing career** Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well\-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Sales Coach in Olivenza (On\-site), you will be part of our team of game\-changers who are powering the brands of the future. **What you will do in this role** As a **Sales Coach** in our team, you will: * Lead and maintain a high\-performing, collaborative sales culture, ensuring teams meet or exceed KPI targets through coaching, mentoring, and performance management. * Partner with Team Leaders to track daily sales performance, implement “Get to Green” and performance improvement plans, and drive incremental results. * Develop sales talent through ongoing training, 1:1 coaching, calibrations, and mentoring, ensuring clear succession planning and capability building across the organization. * Monitor and analyze sales and quality metrics, customer feedback, and market/program trends to identify improvement opportunities, share insights with leadership, and refine strategies. * Actively engage with customers (\~30% of time) to maintain frontline expertise and credibility, while supporting quality and sales excellence. * Foster team engagement and motivation through inclusive recognition programs, competitive events, and morale\-boosting initiatives, both on\-site and in WAH (work\-at\-home) environments. **Your qualifications** Concentrix is a great match if you: * Have a proficient or bilingual level of Spanish and are advanced in English * 3\+ years of experience working in a customer service, training or sales capacity * Expertise in training within your peer group * Experience in high\-volume calling * Experience working with Salesforce.com or similar CRM * Technical skills in MS Office * Experience prioritizing concurrent projects and demonstrating project management skills * Experience demonstrating multiple strategies, platforms, and skills to varied audience Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. **What’s** **in it for you** * Full Time 39 hours/week permanent contract: Between Monday and Friday from 09:00 to 21:00 * Great office location in Olivenza * Full paid training about the company and the project you will be working on * Career development program and specialized courses **Experience the best version of you!** At Concentrix, we invest in our game\-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k\+ game\-changers around the globe call Concentrix their “employer of choice.” *Concentrix is an equal opportunity employer* *We're* *proudly* *united as one* *team, one company, globally.* *We're* *committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.* **R1644503** Location: ESP Olivenza \- Railway Building Language Requirements: English Time Type: Full time**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** **Job Applicant Privacy Notice for California Residents**

Av. Ramón y Cajal, 4, 06100 Olivenza, Badajoz, Spain

Negotiable Salary

Indeed

Sales Teleoperator

Join our team as a **Teleoperator** for one of the leading energy suppliers! We are looking for proactive and ambitious individuals to join our sales team. Your main mission will be **to establish effective and high-quality communication with our customers, providing exceptional service through outbound calls.** **We offer:** * Stable employment contract and salary according to collective agreement. * Opportunities for professional development and growth within the organization. * Excellent working environment and a committed team. * Continuous training and development program to improve your skills. * Additional benefits, such as incentive plans. **Requirements:** * Previous experience in sales (preferable, not essential). * Positive attitude, ambition, and ability to work towards goals. * Willingness to grow in the sales sector. * Excellent communication skills, both oral and written. If you are eager to learn and develop in the commercial world, this is the perfect place for you. We’re waiting for you! Job type: Part-time, Permanent contract Expected hours: minimum 20 per week Benefits: * Training program Work location: On-site job

C. Luis Álvarez Lencero, 3, EDIFICIO EURODOM, PLANTA 4ª OFICINA 17, 06011 Badajoz, Spain

Negotiable Salary

Indeed

Telemarketer

Join our team as a **Telemarketer** for one of the leading energy suppliers! We are looking for proactive and ambitious individuals to join our sales team. Your main mission will be **to establish effective and high-quality communication with our customers, providing exceptional service through outbound calls.** **We offer:** * Stable employment contract and salary according to collective agreement. * Part-time schedule with possibility of increasing it. * Opportunities for professional development and growth within the organization. * Excellent work environment and a committed team. * Continuous training program and skill development. * Additional benefits, such as incentive plans. **Requirements:** * Previous sales experience (preferred, not essential). * Positive attitude, ambition, and ability to work towards goals. * Willingness to develop in the commercial sector. * Excellent communication skills, both oral and written. If you are eager to learn and grow in the commercial world, this is the perfect place for you. We're waiting for you! Job type: Part-time, Permanent contract Work location: On-site

C. Luis Álvarez Lencero, 3, EDIFICIO EURODOM, PLANTA 4ª OFICINA 17, 06011 Badajoz, Spain

Negotiable Salary

Teleoperador/a de ventas sector energía64207095821313125

Indeed

Teleoperador/a de ventas sector energía

Join our team as a Teleoperator for one of the leading energy suppliers! We are looking for proactive individuals with ambition to join our sales team. Your main mission will be to establish effective and high-quality communication with our customers, providing exceptional service through outbound calls. **We offer:** * Stable employment contract and salary according to collective agreement. * Part-time schedule from 11:00 to 15:00 or from 16:00 to 20:00. * Opportunities for professional development and growth within the organization. * Excellent working environment and committed team. * Continuous training and skill-building programs. * Additional benefits, such as incentive plans. ·Positive attitude, ambition, and ability to work towards goals. * Desire to grow within the sales sector. * Excellent oral and written communication skills. If you are eager to learn and develop in the commercial field, this is the perfect place for you. We're waiting for you!

Rda. de Circunvalación Reina Sofía, s/n, 06007 Badajoz, Spain

Negotiable Salary

PHONE SALES/CUSTOMER SERVICE STAFF64143342150146126

Indeed

PHONE SALES/CUSTOMER SERVICE STAFF

VÍTALY is the result of the merger between two major players in the industry, Grupo Preving and Cualtis. This merger has led to the creation of a new identity: Vítaly. We have decided to commit to a shared purpose: promoting people's well-being. The new company has a nationwide service infrastructure consisting of 283 owned centers, 110 mobile units for health examinations, 23 mobile practical training units, and 15 specialized advanced training centers. We are looking for customer-oriented individuals to join the Omnichannel Contact Center that has revolutionized Customer Experience in the Prevention Sector. We are seeking dynamic, ambitious individuals eager to join a leading project in the industry. If you're looking for stability, competitive salary, a positive work environment, and multiple social benefits... ¡VÍTALY IS YOUR COMPANY! Don't hesitate to apply, and we will contact you to discuss the position in more detail. Responsibilities: Conducting Service Sales Campaigns Telemarketing campaigns for subsidized training. Management of inbound and outbound calls Service sales. Internal and external customer service. Requirements WE REQUIRE: * 1\-2 years of experience as a call center agent. * Experience in collections highly valued. * We are looking for a dynamic and proactive individual. * Higher vocational training or high school diploma. * Intermediate level in office software in a Windows environment at user level. * Catalan language skills valued. Desirable: * Training in occupational risks. * Experience in service sales. * Residence close to the workplace. * Experience in selling subsidized training. We offer \- Permanent contract * 100% remote work schedule. * Split working hours ranging from 9 to 18:00 with 1\-2 hours for lunch depending on job requirements. * Social benefits. * Continuous training. * Professional development within a leading company in the OSH sector.

Rda. de Circunvalación Reina Sofía, s/n, 06007 Badajoz, Spain

Negotiable Salary

Indeed

Security Operator

At Grupo Secoex, we are seeking a Security Operator for our Alarm Receiving Center (A.R.C.) in Badajoz. Minimum requirements: – Education: Vocational Training Level I / II – Advanced user-level computer skills. – Experience in the Private Security and Telecommunications sector will be valued. – Experience in telephone customer service. – Teamwork ability. – Availability to work rotating shifts M\-T\-N, from Mon\-Sun, on a roster basis. – Highly valued: experience in Alarm Receiving Centers and knowledge of two-way programming and technical assistance services for CCTV and Intrusion Systems. – A disability certificate of 33% or higher will be considered an advantage, though not mandatory. Main responsibilities: – Processing and managing alarm signals. – Receiving phone calls. – Writing reports and emails. – Providing telephone support to clients and suppliers. – Reporting incidents to system maintenance companies. – Coordinating emergency response and key custody services. – Updating security protocols. – Ongoing collaboration with State Security Forces. – Performing administrative tasks typical of the department. SEGURIDAD INTEGRAL SECOEX S.A. has extensive experience in managing both active and passive security for all types of facilities. We have a specialized systems department focused on comprehensive high-security projects. After more than 30 years in the private security industry, designing, installing, and maintaining fire prevention and protection systems, the company has become one of the leading references in this sector. SEGURIDAD INTEGRAL SECOEX S.A. declares its commitment to establishing and developing policies that promote equal treatment and opportunities between women and men, without direct or indirect discrimination based on sex. **Department:** Alarm Receiving Center **Work schedule:** Full time **Location:** Badajoz

Rda. de Circunvalación Reina Sofía, s/n, 06007 Badajoz, Spain

Negotiable Salary