Job Description Creating department staff schedules Reservation control and management Incident management and resolution Revenue control and management Organizing and coordinating front desk staff tasks Coordinating with other departments on hotel management tasks Monitoring and managing credits on issued invoices Monitoring and managing invoices for received services Important Notes Specific customer service training will be valued Knowledge of and experience in hotel operations will be valued What We Expect From You? Organization and responsibility Neat and professional appearance Friendliness and courtesy Approachability Ability to work under pressure Ability to handle and manage complaints Common sense Employment Type: Full-time, Part-time, Permanent Contract Benefits: * Professional development support * Company-provided mobile phone Work Location: On-site