A cloud services administration position is offered, targeted at individuals with disabilities. The selected candidate will manage the day-to-day operations of cloud services, ensuring that requests, incidents, and operational tasks are handled efficiently. They will act as a liaison between operations, engineering, support, and sales teams, focusing on incident management, cloud administration, documentation, and report generation. Key responsibilities include managing requests via ticketing systems, performing routine technical and administrative tasks, and maintaining operational documentation. Support is also required for order validation, operational preparation, and reporting activities, contributing to the proper functioning of services. Prior experience in IT operations or support environments, proficiency with ServiceNow or other ITSM tools, and the ability to follow documented procedures are required. Attention to detail, Excel proficiency for reporting, strong written English communication skills, and the ability to collaborate effectively with both technical and non-technical teams are essential. Knowledge of ITIL and basic scripting (PowerShell or Bash) is considered an advantage. A permanent employment contract is offered, with full-time working hours from 9:00 to 18:00 and a monthly salary of 2\.500 euros.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
