Description
A leading company in its sector is looking for staff for its Terrassa branch
Job offer: Customer Service Specialist
We are seeking a customer service professional to join our team. The selected candidate will be responsible for delivering excellent customer service, identifying commercial opportunities, and contributing to business growth.
**Position:** Customer Service and Sales Specialist
**Location:** Terrassa
**Working hours:** Full-time
Key responsibilities:
* Professionally and efficiently handle customer inquiries
* Identify customer needs and offer suitable products or services
* Manage incidents to ensure a positive customer experience
* Follow up with customers and commercial opportunities
* Achieve sales and service quality targets
Requirements:
* Previous experience in customer service.
* Excellent communication and negotiation skills
* Results-oriented mindset and commercial vocation
* Organizational ability and problem-solving skills
* Proficiency in computer tools and CRM (desirable)
We offer:
* Opportunity to join a growing company
* Continuous training on products and commercial techniques
* Competitive salary \+ incentive system based on objectives
* Dynamic and collaborative professional environment
* Internal development opportunities
Salary: €1,300.00\-€2,500.00 per month
Work location: On-site employment