Client Relations Manager

Description

Summary: We are seeking a proactive and people-focused Client Relations Manager to build and maintain strong client relationships and ensure outstanding experiences. Highlights: 1. Build strong, long-term relationships with clients 2. Deliver outstanding client experiences 3. Identify opportunities to upsell or expand services **Job Overview:** We are looking for a proactive and people\-focused Client Relations Manager to build strong, long\-term relationships with our clients. This role is ideal for someone who is an excellent communicator, highly organized, and committed to delivering outstanding client experiences. **Key Responsibilities:** * Serve as the main point of contact for assigned clients * Build and maintain strong client relationships * Ensure client satisfaction, retention, and engagement * Handle client concerns and resolve issues promptly * Coordinate with internal teams to meet client needs * Conduct regular check\-ins and follow\-ups with clients * Identify opportunities to upsell or expand services * Track client feedback and improve overall experience **Requirements:** * Proven experience in client relations, account management, or customer success * Strong communication and interpersonal skills * Excellent problem\-solving abilities * Highly organized and detail\-oriented * Ability to manage multiple clients and priorities * Experience with CRM tools is a plus **Nice to Have:** * Background in sales, retention, or customer success * Experience working with remote teams or international clients **What We Offer:** * Competitive salary * Flexible work setup * Growth and development opportunities * Supportive team environment Sueldo: 6\.400,00€ al mes Ubicación del trabajo: Empleo presencial