Ref. 153564 SA SAS \- Serveis Auxiliars de la Sanitat Vic, Osona Shift from 8 a.m. to 5 p.m. Temporary until 03/08/2026 Job Description Main Responsibilities * Provide technical support to users by phone, email, and incident management tools (ticketing system). * Resolve hardware, software, and connectivity issues. * Install and configure computer systems and peripherals. * Manage user accounts, permissions, and access rights. * Escalate complex incidents to second-level support teams when necessary. * Document and track resolved incidents. Requirements * Qualification: Training in Information Technology, Microcomputer Systems, Networks, or related fields. * Mandatory: Prior experience in technical support or user assistance. Knowledge of Windows, Microsoft 365, basic networking, and ticketing tools. Strong communication skills, customer orientation, and problem-solving ability. English proficiency is an asset. Conditions Location Vic County Osona Number of positions 1 Category Administrative Officer Department IT Working hours Shift from 8 a.m. to 5 p.m. Salary According to SISCAT collective agreement Contract type Temporary Contract duration 6 months Publication date 03/08/2026 CompanySAS \- Serveis Auxiliars de la Sanitat LocationVic CountyOsona
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
