Job Summary: We are seeking personnel to handle roadside assistance calls, coordinate services, and provide empathetic and professional customer service. Key Highlights: 1. Empathetic and solution-oriented customer service 2. Coordination of roadside assistance services 3. Paid training and professional development We need personnel to manage customer calls requesting roadside assistance. The main task is to coordinate necessary services—such as towing or technical support—and deliver empathetic, solution-oriented, and professional customer service. Computer systems are used to track and close each incident. We seek individuals with strong communication skills and a customer-oriented mindset, possessing basic proficiency in computer tools. At least one year of experience in similar roles within a call center or assistance environment—where incidents were managed and tracked—is highly valued. This is a temporary full-time position (40 hours per week) with fixed shifts from Monday to Friday. A hybrid work model is offered, combining remote work with on-site days in Tres Cantos. The position includes paid training and opportunities for professional development.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
