Job Summary: Responsible for coordinating reception and hall assistant teams, as well as providing direct public service and incident management. Key Responsibilities: 1. Team leadership and coordination 2. Liaison with the Foundation and supervision of procedures 3. Direct visitor assistance and incident management Main Function Responsible for coordinating the reception service, hall assistants, and access control, as well as performing direct public service tasks. **Responsibilities** * Coordinate and supervise the entire team * Organize shifts and workload distribution * Train new staff * Act as liaison with the Foundation * Supervise compliance with procedures * Provide direct visitor assistance (reception) * Manage incidents **Mandatory Requirements** * Prior experience in: * Team coordination * Public service / reception * Excellent communication skills * Professional appearance and outstanding interpersonal skills * Organizational ability and leadership * Proficiency in computer tools (Microsoft 365\) **Desirable Requirements** * English language level **B2 or higher** * Additional training in customer service * Experience in cultural environments or events Employment Type: Permanent contract Salary: 17\.000,00€\-22\.000,00€ per year Experience: * Team coordination: 1 year (Mandatory) * Public service / reception: 1 year (Mandatory) Work Location: On-site employment