Telefónica S.A. **Madrid** (Madrid) T/2025/48974 What does the company offer? * **1** internship position at Telefónica S.A. for **6 months**, starting in **December 2025** * Monthly gross stipend of **850.00€** * 5 hours per day, morning shift * Semi-remote internship * START Program * Internship location in Spain: Ronda de la Comunicación s/n, Distrito Telefónica Edificio Oeste 2, 2nd floor, Madrid (Madrid) What kind of candidate is the company looking for? * **Undergraduate or Master's student:** Degree in Business Administration and Management (ADE) * **Language skills:** B2 level in English. Proposed training plan About the Company and Department The selected candidate will join the **Operations area within Telefónica's Risk and Insurance department**, responsible for implementing new insurance products, managing programs, processes, and relationships with technology providers. Telefónica Seguros, as the Group's non-life insurance company, leads projects across several countries focusing on electronic device insurance, driving innovation, operational efficiency, and digital transformation. Training Objectives During this experience, the student will be able to: * Learn to collaborate in improving and documenting operational processes (logistics, claims, procurement...). * Gain experience in digital transformation projects using automation and artificial intelligence tools. * Develop data analysis and reporting skills for decision-making purposes. * Become familiar with global insurance operations management and control. * Understand interdepartmental workflows and collaboration with external providers. * Participate in preparing technical documentation and project monitoring reports. ‍ Mentorship and Follow-up The training process will be guided by: * An experienced mentor who will support the student throughout the entire internship. * An individualized training plan with clear objectives and periodic follow-up. * Progress reviews and feedback sessions to promote continuous learning. Candidate Profile **Required Skills:** Proactivity, analytical ability, methodical thinking, teamwork, and clear communication. **Valued Languages and Tools:** Previous experience in data analysis, technical documentation, or process management will be considered an advantage. Intermediate level of English is recommended. Training Value This internship offers a unique opportunity to understand from within how a multinational like Telefónica manages insurance projects and transforms its operations through technology. Students will apply their knowledge in a real-world environment, broaden their strategic perspective, and prepare for future challenges in areas such as consulting, operations, or digital transformation. ✅ **Regulatory Compliance:** This offer complies with the requirements established in Royal Decree 592/2014 and Royal Decree 822/2021. The content is exclusively focused on the student's training development and does not imply any employment relationship.