- **Devoteam is a leading European consultancy focused on digital strategy, technology platforms, cybersecurity, and business transformation through technology.** Specializing in six key areas, we address our clients’ strategic challenges: Digital Business & Products, Data-driven Intelligence, Distributed Cloud, Business Automation, Cybersecurity, and Sustainability Achieved Through Digitalization. Technology is in our DNA, and we believe in it as a lever capable of driving change for improvement—maintaining a balance that enables us to offer our clients top-tier technological tools while always delivering the proximity and professionalism of a team acting as a trusted guide throughout the journey. Our **25 years of experience** make us an innovative, established, and mature consultancy, enabling the development of our **10,000 professionals**, continuously certifying our consultants in the latest technologies and counting on experts in: Cloud, BI, Data Analytics, Business Process Excellence, Customer Relationship Management, Cybersecurity, Digital Marketing, Machine Learning, and Software Engineering & Development. Devoteam has been awarded Partner of the Year 2021 by the five leading cloud providers: **AWS, Google Cloud, Microsoft, Salesforce, and ServiceNow.** #CreativeTechnologyForBetterChange We are seeking an advanced Level 1 or Level 2 Technical Support Technician with advanced English (C1 level) to join our team on a permanent basis in a 100% remote working arrangement. **Technical knowledge:** Microsoft 365 administration Microsoft Office suite proficiency Advanced Excel skills (desirable) Key skills (most important): Experience providing end-user support Familiarity with ticketing tools Accustomed to reporting both to internal managers and to clients **Languages:** English C1