




**About Abbott** Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. **Working at Abbott** At Abbott, You Can Do Work That Matters, Grow, And Learn, Care For Yourself And Family, Be Your True Self And Live a Full Life. You Will Have Access To * Career development with an international company where you can grow the career you dream of. * A company named one of the most admired companies in the world by Fortune. * A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. Position: Technical Application Specialist \- Málaga **1\.** **Primary Objective of Position** * The Application Specialist is responsible for delivery of customer operator training and coaching in Abbott training facilities and onsite and providing on\-site assay implementation, application support, and application troubleshooting on Abbott Systems. **2\.** **Major Accountabilities** * Ensures that all activities are performed in compliance with quality system requirements. * Deliver customer operator training in Abbott facilities or on\-site. * Perform new instrument and assay implementations through Test Of Record (TOR). * Perform on\-site assay investigation, troubleshooting and operator training and coaching. * Success in this role is measured by customer satisfaction score (NPS), service key performance indicators achievement and resolution rates. * Travel extensively within the service area. * Act as a trusted partner and technical advisor to customers. * Maintain the laboratory workflow optimized making track software (TSM \& TWM) adjustments if needed. * Work with customers to ensure the entire Abbott solution is being utilized as expected, maximizing instruments performance and testing capabilities. **3\.** **Education** * Bachelors degree or equivalent experience required. Bachelors / Engineering degree in medical / electrical / mechanical or medical technology is preferred. **4\.** **Background** * Proven track record in a similar position supported by management and customer references * Successful engagement with customers, specifically lab staff. * Strong communication, coaching and training skills. * Technical expert for product line responsibility. * Strong experience in use of analytical and software tools. * Good English and computer skills. **5\.** **Impact of position** * Deliver customer operator training and coaching in Abbott training facilities and onsite and providing on\-site assay implementation, application support, and application troubleshooting. Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.


