Description
Position Summary:
Coordinate and plan maintenance activities, manage repair budgets, handle customer incidents, and supervise work teams in a collaborative environment.
Key Highlights:
1. Preventive maintenance planning and coordination
2. Preparation of repair budgets and incident management
3. Document management and supervision of work teams
At GAM we value talent, dedication and team spirit. We offer you a positive and collaborative work environment, where you can develop your skills and reach your full potential.
FUNCTIONS AND ACTIVITIES TO BE CARRIED OUT
1PREVENTIVE MAINTENANCE ORGANIZATION
Plan and coordinate preventive maintenance of machines, assigning each technician the corresponding machines according to the established schedule.
Ensure preventive maintenance is carried out promptly and efficiently to minimize breakdown risk and maximize machine service life.
2PREPARATION OF REPAIR BUDGETS
Assess damage to machines caused by customer misuse or other reasons, and determine required repair services.
Prepare detailed repair budgets, considering labor costs, spare parts, and other associated expenses with assistance from workshop staff performing the repairs.
3INCIDENT MANAGEMENT AND CUSTOMER SERVICE
Serve as the primary point of contact for customers when incidents or equipment issues occur.
Answer customer calls, record reported incidents, and coordinate necessary actions to resolve them quickly and effectively.
4DOCUMENT MANAGEMENT
Maintain and update detailed records of all work orders generated in the workshop through the SAP operating system.
Organize and archive documentation related to work orders, including maintenance reports and repair records via SAP.
5TEAM MANAGEMENT
Monitor availability and assignment of work teams, ensuring proper distribution to meet customer needs and scheduled tasks.
Identify areas for improvement in individual and collective team performance, providing constructive feedback and offering opportunities for training and professional development.
Coordinate team logistics, including vehicle and tool assignments required to carry out on-site customer jobs.
At GAM we value talent, dedication and team spirit. For this reason, we offer you this portal where you can find different vacancies so that you can advance in your career. Your opportunity to grow professionally is here!