Hotel Receptionist

Description

Job Summary: We are seeking a proactive and organized receptionist to join a dynamic team at a hotel, managing customer service and front desk operations. Key Highlights: 1. Opportunity to join a dynamic team in a hotel environment 2. Official training provided by the company 3. Friendly and efficient service to ensure customer satisfaction DESCRIPTION **Location**: C/Bravo Murillo, Madrid, Tetuán. **Working Hours**: Part-time afternoon shift, 26 hours per week. **Position**: Front Desk **Schedule**: Saturday and Sunday from 15:00 to 21:00, Monday and Tuesday from 15:00 to 22:00 Are you passionate about interacting with the public? Do you possess customer service skills and wish to join a dynamic team in a hotel environment? This is your opportunity! **What We Are Looking For:** We are seeking **a receptionist** to join our team at a hotel located on **C/Bravo Murillo**. If you are proactive, organized, and enjoy providing customer service, we look forward to welcoming you! **What We Offer:** * One-year contract. * Official training provided by the company. **Responsibilities:** * Receive/register guests upon arrival and manage the check\-in and check\-out processes. * Answer phone calls and emails, providing information regarding reservations, services, and other inquiries. * Ensure customer satisfaction through friendly and efficient service. * Handle payments and financial transactions. **MUST-HAVE REQUIREMENTS** (mandatory for contract signing) * Unemployed status * Beneficiary of the Youth Guarantee System REQUIREMENTS * **Previous experience in similar positions** (preferably in the hotel industry). * Strong communication skills and ability to interact effectively with the public. * **Language proficiency**, especially English (additional languages are an asset). * Positive attitude, responsibility, and proactivity.