HR Administrative Assistant

Description

Job Summary: We are seeking a versatile and solution-oriented individual to coordinate caregivers and families, combining administrative management with HR responsibilities to ensure the best possible care for elderly people. Key Highlights: 1. Key role in ensuring continuous care for elderly people 2. Focus on HR management and incident resolution 3. Opportunity for growth within a socially purpose-driven company We are looking for a versatile and highly solution-oriented person to support the core of our operations: coordination between our caregivers and families. This position combines technical administrative management with the human element of Human Resources, making it a key piece in ensuring that our elderly clients receive uninterrupted, high-quality care. **Your Main Responsibilities** **1\. HR Management and Scheduling** * **Incident Management:** Promptly resolve caregiver absences, delays, or leaves, adjusting schedules to ensure no user is left unattended. * **Recruitment Support:** Screening of socio-healthcare candidate resumes, conducting initial telephone interviews, and managing the job applicant pool. * **Attendance Monitoring:** Supervising employee entry and exit records via the management platform. * **Document Management:** Filing and tracking employment contracts, contract extensions, official worker qualifications, and medical fitness certificates. **2\. Administration and Customer Service** * **Telephone Support:** Answering calls from families and users, conveying confidence and professionalism. * **Billing and Basic Accounting:** Assisting in preparing monthly invoices and monitoring payments. * **Administrative Support:** Drafting reports, managing email correspondence, and handling basic procedures with public administrations when necessary. **Candidate Profile** * **Education:** Intermediate or Higher Vocational Training in Administration, Labor Relations, or related field. Specific training in social integration will be valued. * **Experience:** Minimum 1 year in administrative roles. Prior experience in Home Help Services (SAD) or residential care facilities will be highly valued. **Key Competencies:** * **Problem Solving:** Ability to remain calm and find rapid solutions to unexpected situations. * **Empathy and Communication:** Excellent interpersonal skills both with cleaning/care staff and with families facing vulnerable circumstances. * **Organization:** Ability to manage multiple tasks and prioritize urgent matters. * **Tools:** Proficiency in Microsoft Office (Excel) and familiarity with social services management software (e.g., Gesad or similar). **What We Offer** * **Contract:** Permanent (indefinite from day one). * **Salary:** According to the Offices and Offices Collective Agreement (pro-rated to working hours). * **Growth:** Join a rapidly expanding company with a genuine social mission. * **Work Environment:** A young, dynamic team with a deeply human-centered approach. Job Type: Part-time, Permanent Contract Work Location: On-site