At Carrefour, we are a team of people passionate about our customers, always eager to learn and innovate. If you want to join a dynamic company in a sector with great development potential — offering you professional and personal growth opportunities — we would love the chance to meet you. What are we looking for? Management of operational and administrative tasks related to Carrefour’s delivery business. Ensuring smooth communication and proper handling of processes between our franchise stores and delivery platforms such as Uber Eats, Glovo, and Just Eat, by establishing a Help Desk service for stores. Main responsibilities: 1) Invoicing: Placing commission-based orders in the internal tool (SAP) to ensure commissions are correctly accounted for and allocated to each store. 2) Collecting partners’ invoices for proper review and registration. 3) Supporting stores in requesting necessary materials to deliver the service (devices, SIM cards). 4) Recording, controlling, and tracking incidents between stores and the Support team. 5) Monthly updating of operating hours in partners’ tools. 6) Optimizing and documenting business processes: developing procedural manuals, Standard Operating Guides, internal policies, and clear flowcharts to ensure business consistency and continuity. We would love to meet you if you have: * Prior experience in administrative roles, preferably in logistics, retail, or q-commerce/delivery sectors. * Proficiency in Microsoft Office (Excel, Word, PowerPoint). * Advanced knowledge of Google Sheets and Looker for data management and analysis. * Experience working with ERP systems, ideally SAP (not mandatory). * Attention to detail, organizational skills, and proactivity to manage multiple tasks simultaneously. * Strong communication skills and ability to work effectively in a team. * Permanent contract. * Competitive salary. * 8% discount for yourself and up to six additional people at our stores. * Well-being programs: * Carrefour Life (sports activities and events, exclusive discounts and benefits). * Carrefour Flexible (flexible compensation for health insurance, childcare, transportation, etc.). * Continuous training. * Professional development. We value all interested applications; if you are selected to proceed in the process, we will contact you to provide further details about the position and learn more about your profile. At Carrefour, we champion a workplace where every person — regardless of gender, sexual orientation, gender identity and/or expression, beliefs, ideologies, origin, abilities, among others — can fully realize their potential.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
