Job Summary: We are seeking a Control Tower Operator to monitor systems, manage incidents, and enhance technological environments, ensuring service availability and quality. Key Responsibilities: 1. Participate in system monitoring and incident management 2. Ensure service availability, stability, and quality 3. Work in a collaborative and highly technical environment At Accenture, we believe technology is the engine for the complete reinvention of business. We work with leading market platforms and partners to drive our clients’ businesses forward through digitalization, AI, and data. If you want to join a Great Place To Work® and become part of a team of over 801\.000 professionals worldwide, keep reading: As a Control Tower Operator, you will join a specialized team focused on infrastructure operations and support, actively participating in system monitoring, incident management, and continuous improvement of our clients’ technological environments. You will be a key contributor to ensuring service availability, stability, and quality, working within a collaborative and highly technical environment. What will you do daily? Monitor infrastructures and systems using tools such as Nagios Manage and track incidents and requests using ticketing tools Operate Linux and Windows systems Provide network environment support: routing and switching Analyze and resolve operational-level technical incidents Document procedures, recurring incidents, and best practices Continuously collaborate with the rest of the team to ensure service quality * Ability to acquire new skills * Organization of tasks and tracking thereof * Methodical and organized * Proactive in documentation creation * Communication skills with colleagues * Strong teamwork ability * Required knowledge of Linux and Windows * Monitoring and ticketing * Knowledge of routing and switching Compensation and Benefits At Accenture, a company recognized as a Great Place To Work®, we champion a hybrid work model that—leveraging technology and our facilities—enables us to maintain the essential human connection required to work effectively with our teams and clients. This connection allows us to sustain our inclusive and diverse culture and, according to Refinitiv, makes us the most diverse company in the world. Additionally, we offer other benefits including: * Health, life, and accident insurance * Medical services and wellness programs * Flexible compensation program and stock purchase plan * Flexibility programs (flexible hours, additional days off, vacation time, etc.) * Individualized training pathway * Sustainability initiatives and the Accenture Foundation * Employee networks supporting diversity * Other benefits: Bankinter branch office with special conditions and profit-sharing