Description
Summary:
Join Bottega Veneta as a Client Advisor, where you'll contribute to sales targets and cultivate customer relationships within a dynamic luxury retail environment.
Highlights:
1. Opportunity to join a global Luxury Group (Kering)
2. Contribute to the development of the business
3. Fostering internal mobility and talent development
**Summary**
Bottega Veneta – inspiring individuality with innovative craftmanship since 1966\. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.
**Job Description**
**We are currently seeking a Client Advisor within a fixed\-term contract** **who will report to the Store Manager as part of our dynamic team in Madrid ECI.**
**Your opportunity**
Meet performance expectations and provide excellent customer service to ensure customer satisfaction in alignment with company standards.
**How you will contribute**
* Finalize sales targets achievements in line with company strategy
* Use effective selling techniques to maximize the business potential of the stores
* Contribute to build team working sharing information and best practices
* Collect and update customer information to ensure an efficient use of CRM and Client Book
* Uphold respect of the company standards and procedures
* Keep stock info updated and follow store\-to\- store transfer request procedures
* Cultivate customer relationships
* Deliver excellence in customer service in alignment with the company standards
**Who you are**
* Excellent customer and service attitude and high flexibility to adapt to several types of Customers
* Sales experience preferably in fashion \& luxury contexts
* Excellent communication and empathic skills
* Commercial results orientation
* Good team player
* Multitasking, flexible
* Capacity to work in a fast moving, dynamic and stressing environment
* Fluent in Spanish and English
**Why work with us?**
This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
*Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.*
**Job Type**
Fixed Term (Fixed Term)
**Start Date**
2026\-02\-02
**Schedule**
Full time
**Organization**
Bottega Veneta España, SL