




Job Summary: The Finance Coordinator supports the F&B Manager, kitchen, and hotel administration by managing administrative and accounting tasks with high standards of quality and customer service. Key Points: 1. Administrative and accounting support for F&B and hotel operations. 2. Passion for hospitality and customer service. 3. Practical development and excellence in service. The ***Finance Coordinator*** will use their hard and soft skills to support the F\&B Manager, kitchen, and hotel administration with all administrative tasks across the various outlets of the Montera Madrid Hotel. Under the guidance of respective department heads, they will ensure departmental tasks are completed and maintain effective internal communication. They will be responsible for the following tasks to the highest standards: \- Managing delivery notes for the various outlets. \- Organizing and recording delivery notes in the accounting software. \- Supporting inventory control tasks. \- Processing letters, minutes, reports, and any other documents requested by their immediate supervisor, maintaining a high standard of quality in document drafting and presentation. \- Developing practical knowledge of all hotel disciplines, activities, and responsibilities to assist guests with their inquiries. \- Complying with Hilton and Hotel Montera Madrid policies, procedures, and code of conduct. \- Anticipating and communicating customer needs. \- Being punctual, maintaining a high standard of personal hygiene, and always wearing an immaculate uniform. \- Being proactive and adopting a flexible work approach, always responding to team and business needs. \- Maintaining an attitude and commitment to delivering excellent service to all customers and colleagues. \- Responding sensitively to the needs and feelings of others regardless of their status or position, accepting interpersonal differences, and maintaining a constructive attitude toward both customers and colleagues. A Finance Coordinator is someone who feels passionate about their work, the hospitality industry, and especially customer service. Their primary objective is to learn from departmental operations and deliver excellence and warmth—both in their learning role and in the service they provide to our hotel guests. To successfully perform this role, they must uphold the following attitudes, behaviors, competencies, and values: Excellent communication and interpersonal skills. Positive attitude and strong communication ability. Commitment to delivering a high level of customer service. Excellent personal grooming standards. Flexibility to respond to various work situations. Autonomy. Customer orientation. Position Type: Full-time, Permanent contract Salary: €23,000.00–€28,000.00 per year Work Location: On-site employment


