Summary: Join an ambitious firm as an IT Engineer, taking ownership of your career with early responsibility and involvement in growing the business while maintaining IT systems. Highlights: 1. Opportunity for early responsibility and involvement in business growth 2. Be part of an ambitious firm with a clear strategy for profitable growth 3. Competitive and fair reward with recognition based on all-round performance What we will offer: We will offer you a place where you can be yourself and where there are no limits on what you can achieve. With us, you can take ownership of your career and have honest conversations throughout. You would join an ambitious firm with a clear strategy for profitable growth where you can get early responsibility and early involvement in growing the business. Here you can expect a competitive and fair reward as well as recognition based on all round performance. This forms part of our internal promise to you, The Deal, between the firm and its employees. Team Structure: This role will be the sole IT Engineer for the Madrid office but will be part of a wider engineering team. It will report to the IT Service Manager (Europe) and is essential for maintaining an organisation's IT systems by diagnosing, troubleshooting, and resolving technical issues across hardware, software, and networks. If you would like to find out more about this role or other opportunities within our Madrid office, please reach out directly to me (luke.vanrooyen@stephensonharwood.com). Main Responsibilities: Your day to day will include installing and configuring devices and applications, providing desk side and remote support, and assisting end\-users with technical challenges. You’ll also implement and monitor security protocols, maintain accurate records of technical issues, and collaborate with global IT teams to deliver seamless service. The role involves managing ServiceNow incidents and requests, supporting firm events with AV setup, and acting as an on\-point engineer for project requirements. You’ll escalate recurring issues to IT leadership and coordinate with suppliers and vendors for problem resolution. Attributes/Skills Required: You’ll need experience in a legal or professional services environment, strong technical skills with Windows 11, Office 365, and help desk tools, and the ability to support legal applications and troubleshoot hardware issues. Excellent communication, a proactive attitude, and strong organisational skills are essential, as is the ability to work well under pressure and build good relationships with colleagues and clients. About the Firm: Stephenson Harwood is an international law firm, and we're committed to creating 'positive partnerships' with our clients. We represent listed and private companies, institutions and individuals, building lasting relationships to help them succeed in a complex and ever\-changing world. Our focus is on five core sectors: Energy Transition, Life Sciences and Healthcare, Private Capital and Funds, Technology, and Transportation and Trade. With more than 1,500 people, including 220\+ partners, across ten offices in Europe, the Middle East and Asia, we combine deep legal capabilities and broad commercial expertise. We have also forged close ties with high quality law firms around the world, blending local knowledge with global savvy for clients in over 100 countries. We understand the power of diversity in delivering that high calibre advice to our clients. We want to attract diverse talent and we particularly encourage applications from underrepresented demographics.* 220\+ PARTNERS * 11 OFFICES * 45\+ LANGUAGES SPOKEN BY OUR PEOPLE *Offices in Madrid, Al Khobar, Athens, Dubai, Hong Kong, London, Paris, Riyadh, Seoul, Shanghai, Singapore and associated office in* *Guangzhou**.* Our brand strengths: **GO FAR, GO TOGETHER** **EXPERTS IN MORE THAN LAW** **CAN DO PERSONALITIES** **ALWAYS READY**