**Minor Hotels** is a global hospitality group operating over 550 hotels, resorts and residences in 56 countries in Asia\-Pacific, the Middle East, Africa, the Indian Ocean, Europe and the Americas. As a hotel owner, operator and investor, Minor Hotels fulfils the needs and desires of today’s global travellers through its diverse portfolio of eight hotel brands – Anantara, Avani, Elewana, NH, NH Collection, nhow, Oaks and Tivoli. As part of **Minor Hotels**, the region of Minor Hotels Europe \& Americas is responsible for more than 350 properties in 30 countries and plans to grow across all segments, with a focus on its upper\-upscale and luxury brands. From the Minor Hotels reservations center, we are seeking personnel to join the Data Analyst department at our offices located in Madrid **Minimum Requirements**: Demonstrable experience in: * Programming in SQL, Python and Power BI (a test will be conducted) * Advanced knowledge of Microsoft Office suite (Excel, PowerPoint) * Proactive profile, self\-driven, and results\-oriented. * Strong communication, teamwork and interpersonal skills. * Project management and internal client management. * Ability to present results and conduct follow\-ups. * High level of English. * Ability to interpret, present and explain data analysis. **Description:** We are seeking a Data Analyst with experience in managing SQL, Python and Power BI, as well as project management and an analytical mindset for the following responsibilities: * Management and monitoring of initiatives within the Contact Centers area, providing support to various Minor Hotels offices. * Analysis and description of databases. * Management and tracking of tasks for external teams. * Oversight of the development and evolution of dashboards and analytics initiatives. * Addressing internal client requirements. * Monitoring daily processes and workforce activities within the department. * Supporting the team leader in implementing new processes and models. **What We Offer:** * Integration into a dynamic team focused on excellence in service. * Incentive and benefits plan. * Full\-time schedule, Monday to Thursday and Friday until 3:00 PM. * Hybrid working arrangement. * Restaurant card **Are you looking for a new challenge?** **Apply now!** *Minor Hotels Europe \& Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.*