MISSION Reporting to the Document Management Area Manager within the Operations Directorate of santalucía, your mission is to lead operational digitization projects aimed at implementing and evolving the functionalities of company processes involving the use and integration into the document management and digital signature ecosystem. JOB RESPONSIBILITIES **Operational Digitization Project Management:** Define, plan and execute different workstreams within the Operational Digitization Project, focusing primarily on analyzing documentation sent to customers, defining the functional and operational methods for optimal delivery of such documentation, and implementing digital signature services. Work to align with various operational departments and teams consuming services from the company's document ecosystem. Plan project phases, ensuring their timely execution, identifying risks and providing contingency plans for potential deviations. **Liaison with Key Departments:** Identify and analyze requirements from sales networks, internal and external clients, translating them into functional specifications. Prepare technical and functional requirement specifications. Coordinate with technical and business teams to ensure correct implementation of functionalities. **Testing and Validation:** Define and execute functional test plans (UAT) to ensure delivery quality. Identify issues and coordinate their resolution with relevant teams. **Documentation and Training:** Produce functional documentation and user guides for internal users. Participate in training sessions and communications regarding new functionalities. **Regulatory Compliance and Operational Alignment:** Ensure tools comply with current regulations and processes defined by the Operations Directorate. **Digital Innovation and Transformation:** Drive digitization initiatives and adoption of new technologies within processes related to the document management ecosystem. Evaluate market tools and solutions that could add value to document management. REQUIREMENTS **Desired Experience:** Minimum 5 years of prior experience leading or managing transformation projects Minimum 3 years of experience in the insurance or banking sector Experience in document management projects and services (document digitization, digital signature, OCR services, etc.) Knowledge of and interest in Santalucia's business model, as well as its objectives, product portfolio, structure, culture and strategies. **Required Knowledge:** University degree, preferably in Business Administration or Engineering Master’s degree in insurance business, project management or digital transformation is desirable Familiarity with insurance products and processes. Advanced proficiency in office software. Experience with project tracking tools is a plus **Skills:** Ability to work cross-functionally with diverse and heterogeneous teams. Innovative and transformation-oriented mindset Focus on both internal and external customer needs. Attention to detail and commitment to excellence in task execution. Ability to manage multiple projects and priorities. Proactive approach. At SANTA LUCIA S.A., COMPANÍA DE SEGUROS, we are committed to ensuring real and effective equal opportunities, promoting professional development and workforce diversity, in line with our commitment to UN Sustainable Development Goal 5 (Gender Equality) of the 2030 Agenda. **Province:** Madrid **Company:** SANTALUCIA SEGUROS **Date:** Oct 8, 2025