Front Desk Agent – 4* Hotel

Description

Job Summary: We are seeking a Front Desk Agent to manage reservations, optimize resources, and deliver excellent customer service at one of our hotels. Key Highlights: 1. Be part of a leading company in the travel sector, experiencing continuous growth 2. 100% free and unlimited access to training programs from ThePower Business School 3. Discounts of up to 50% at 4*/5* hotels and access to the Employee Club **Welcome to Eurostars Hotel Company, The Happiness Industry** Eurostars Hotel Company is the hotel chain of Grupo Hotusa, comprising the brands Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels, and Tandem Suites. Currently, our portfolio includes 303 hotels present in 24 countries worldwide. Our operations are backed by extensive expertise reflected across all areas—from hotel management and brand values to guest experience excellence. We firmly believe that a company’s success lies in nurturing talent and inspiring its people. Therefore, we seek individuals passionate about their work and eager to grow with us. **Do you want to join the Happiness Industry?** We are looking for a **Front Desk Agent for our Exe Vía Argentum 4\* hotel located in Silleda (Pontevedra)**. **What will your responsibilities be?** * Managing room reservations. * Optimizing resources to deliver the highest quality of customer service. * Guest check-in and check-out. * Telephone assistance and handling requests or incidents. * Delivering excellent customer service. **What are we looking for?** * Studies in tourism. * Experience in hotels of a similar category. * Advanced level of English; a second language is an asset. **What do we offer?** At Eurostars Hotel Company, you can join a leading company in the travel sector—continuously growing and expanding globally—committed to the ongoing professional development of its team. Additionally, as part of Eurostars Hotel Company, you’ll enjoy the following benefits: * **50% discount on our premium hotels:** Enjoy discounts of up to 50% at all our outstanding 4\*/5\* hotels worldwide, and up to 20% for your family members. * **ThePower Business School Training:** 100% free and unlimited access to all training programs (MBA, digital skills, office software, soft skills, etc.) offered by our partner ThePower Business School—the #1 online business school in the market, taught by top active professionals in the industry. * **Access to our Employee Club:** Where you can enjoy various types of discounts and advantages across multiple categories (leisure, technology, sports, fashion, etc.). * **Enjoy complimentary hotel nights:** Through Eurostars Hotel Company’s Referral Program, we reward recommendations that result in hires. If you refer someone who gets hired, you’ll receive complimentary hotel nights. If this opportunity interests you and you believe you match the profile, we’d love for you to apply. Or, if you know someone who might be interested, feel free to share this job posting.