Technical Trainer

Description

Job Summary: We are seeking a Technical Trainer to ensure that the client's technical staff acquire the necessary skills and knowledge in vehicle diagnosis and repair. Key Highlights: 1. Design and deliver dynamic, high-impact technical training 2. Create tailored and up-to-date teaching materials 3. Collaborate in the planning and logistics of training activities **Company Description** **MSX International Group** is the world’s leading provider of outsourced commercial solutions for the automotive industry and operates in more than 80 countries. MSXI’s extensive industry experience, combined with advanced data analytics and customized software solutions, enhances automotive dealership network performance by increasing revenue, reducing costs, and improving customer satisfaction. **Job Description** The primary objective of our future Technical Trainer is to ensure that our client’s technical staff possess all required information, skills, and knowledge to professionally perform their duties in vehicle diagnosis and repair. (Due to the nature of this position, it is performed on-site.) **Your Responsibilities** * Design, develop, and deliver technical training targeted at the workshop network—both in-person, online, and via streaming—ensuring a dynamic and high-impact learning experience. * Create teaching materials tailored to participants’ needs: guides, manuals, practical exercises, presentations, and other resources that facilitate understanding and application of technical concepts. * Review, update, and adapt training content based on the latest market developments and technical information provided by the client, ensuring training remains current. * Participate in training sessions at both national and international levels to ensure consistent and up-to-date knowledge transfer. * Collaborate in the planning and logistics of training activities: scheduling sessions, coordinating resources, managing venues, and providing operational support for successful course delivery. * Design and develop assessment questionnaires (pre- and post-training) to measure participants’ progress and level of knowledge acquisition. * Analyze training outcomes and satisfaction levels, prepare follow-up reports, identify improvement opportunities, and highlight best practices contributing to the training program’s excellence. **Requirements** **What Are We Looking For?** * Medium-level vocational qualification in Electromechanics, Advanced Vocational Qualification in Automotive Engineering, Engineering degree, or related field. * Minimum 3 years of training experience, preferably in technical domains. * Prior experience as a mechanic, diagnostic technician, technical trainer, or technical service representative, with strong expertise in automotive electricity, mechanics, vehicle management, infotainment, or other advanced systems. * Passion for teaching and enthusiasm for sharing knowledge. * Desirable experience with tools for training development and management: Office 365, Canva, Prezi, Adobe Suite, Learning Management Systems (LMS), mobile engagement applications, digital whiteboards. **Languages** * Intermediate English proficiency (B2). * Portuguese desirable. **Soft Skills** * Excellent communication skills and ability to convey technical concepts clearly. * Strong analytical, synthesis, and organizational capabilities. * Innovative mindset and appreciation for autonomy in work. * Ability to collaborate effectively and thrive in team environments. **Additional Information** With over 5,000 employees located across more than 80 countries worldwide, our teams deliver industry-leading expertise spanning: * Consumer Engagement * Parts, Accessories & Service Performance * Actionable Intelligence * Repair Optimization & Compliance * Learning Solutions * Distribution & Sales Performance Our proven track record means we now partner with nearly every automotive manufacturer in the market. *MSX’s Purpose* Empower those who drive and create so they can thrive in our ever-changing world. *MSX’s Mission* Leverage our mobility expertise, the creativity of our global teams, and the power of technology to build personalized, sustainable, and innovative solutions. *MSX’s Vision* Be customers’ first choice—recognized for our operational excellence and our commitment to driving change and innovation in the mobility industry. MSX is an equal opportunity employer and actively encourages applications from qualified and eligible candidates regardless of gender, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.