Browse
···
Log in / Register
Job Summary: Develop your professional career in Corporate Areas by participating in the design and implementation of global projects with significant impact and contributing to the company's operational transformation. Key Highlights: 1. International environment closely aligned with the company's strategy 2. Design and implementation of global projects 3. Participation in the transformation of operations **More about this opportunity** ------------------------------ Keep advancing your professional career at Mapfre within our Corporate Areas! You will join an international environment closely aligned with the company's strategy. Here, you will participate in the design and implementation of global projects, making a substantial impact across the countries we collaborate with... Are you ready? \#LI\-DNI Our culture strongly reflects our purpose: "We care about what matters to you," meaning caring for customers, colleagues, and society. These principles guide all our actions and decisions. Join us to go beyond expectations with ambition and a results-driven focus! Together, we are and build Mapfre. * **Location:** Majadahonda, Madrid * **Contract Type:** Temporary * **Department:** Corporate Media Directorate **What will you do in this position?** ------------------------------------- * Monitor the implementation of the operational model, as well as continuously evaluate operational performance. * Track the operational performance of each country and quality indicators issued within the Operations scope. * Participate in promoting, coordinating, and executing specific initiatives in countries requiring support, as well as in projects and initiatives contributing to medium- and long-term operational transformation. * Support operational transformation projects affecting our core processes. * Support the development of new corporate capabilities and/or assets that can later be reused by the countries where we operate, enabling resource reuse and cost reduction. * Support the industrialization of innovation projects and participate in developing projects aimed at achieving more efficient structures and production models, leveraging levers such as productivity improvement, concentration, outsourcing, offshoring, etc. * Analyze, design, and optimize resources and systems required for process and operational execution. * Support conducting performance diagnostics of a process by identifying and eliminating bottlenecks negatively impacting its performance. * Participate in change management and management of operational risks associated with the execution of core processes. **What profile are we looking for?** --------------------------------- * **Education:** Preferably with a background in Computer Engineering or Digital Transformation. * **Experience and Knowledge:** At least 2 years of experience. + Experience in processes and operations. Experience or knowledge in the insurance sector—underwriting, portfolio management, claims/benefits, or supplier management—is highly valued. + Knowledge of Operational Models for continuous process improvement. + Experience in Process Mining, data model development, creation of performance indicator dashboards, and identification of inefficiencies. + Knowledge of KPIs and measurement systems in the insurance sector (Underwriting, Claims, Suppliers) + Project Management, analysis, activity development, planning, and ROI assessment of projects + Risk Control * **Tools:** Proficiency in Microsoft Excel and other Office365 applications. Knowledge of data analytics platforms such as Power BI is highly valued. * **English Level:** B2 (Upper Intermediate) * **Competencies:** + Commitment, initiative, and flexibility + Innovation + Customer and results orientation + Planning + Teamwork + Analytical thinking and problem-solving + Orientation toward order and quality **What do we offer you?** ---------------------- * A flexible working schedule and 124 hours of teleworking per quarter, adaptable to your needs. Additionally, we offer a summer intensive schedule from June 15 to September 15. * 25 days of annual vacation \+ 28 annual hours for personal matters \+ 3 recoverable days during Easter week. Additionally, we do not work on December 24, December 31, and January 5. * A comprehensive flexible compensation program including private health insurance, an attractive pension plan, life and savings insurance, meal allowances, stock option plans, childcare vouchers, employee discounts, among others. * If you live in Madrid city, we provide a shuttle bus service to the office. If you commute by car, parking is available for you. * Discounts on products and services offered by our entity. * You will be the main driver of your learning journey, supported by resources to further enhance your technical expertise. In addition, you will receive €1,100 annually to expand your expertise through training of your choice. * On-site gym, running club, as well as Pilates, Yoga, and Zumba classes. * You may participate in our volunteering program and our full cultural offering. * An exceptional place to work! We are a Top Employer-certified company recognized as one of the best employers in Spain. **Data Protection** ----------------------- **"Diverse, we are unique!"** At Mapfre, we foster a diverse and inclusive culture without barriers related to age, physical/cognitive ability, culture, gender, or sexual orientation. By applying to this job posting, you acknowledge and consent to MAPFRE processing the personal data you have voluntarily provided via this platform. If you provide personal data of third parties other than yourself, you guarantee that you have obtained and hold their prior consent for sharing their data and have informed them accordingly. As the data controller, MAPFRE will process your data solely to manage your participation in selection processes, which may involve profiling and automated decision-making based on such processing. To manage your participation in various selection processes across MAPFRE Group companies, subsidiaries, affiliates, and Fundación MAPFRE, your data may be shared with these entities and subject to international transfers. Additional information on data protection at MAPFRE is available at https://www.mapfre.com/corporativo\-es/clausulas/RRHHseleccion.pdf, where we indicate how to exercise your rights of access, rectification, erasure, restriction, objection, and data portability. To explore more job opportunities, please visit TRABAJAR EN MAPFRE and register on our employment portal. All selection processes conducted at MAPFRE follow the principle of EQUAL OPPORTUNITIES and NON-DISCRIMINATION, with candidate competencies and personal and professional merit serving as the sole criteria for final selection for the position. We create workplaces that value diversity and prevent discrimination based on gender, race, ideology, religion, sexual orientation, age, nationality, disability, or any other personal, physical, or social condition. By applying to this job posting, you acknowledge and consent to MAPFRE processing the personal data you have voluntarily provided via this platform. If you provide personal data of third parties other than yourself, you guarantee that you have obtained and hold their prior consent for sharing their data and have informed them accordingly. MAPFRE as the data controller will process your data solely to manage your participation in selection processes, which may involve profiling and automated decision-making based on such processing. To manage your participation in various selection processes across MAPFRE Group companies, subsidiaries, affiliates, and Fundación MAPFRE, your data may be shared with these entities and subject to international transfers. Additional information on data protection at MAPFRE is available at https://www.mapfre.com/corporativo\-es/clausulas/RRHHseleccion.pdf, where we indicate how to exercise your rights of access, rectification, erasure, restriction, objection, and data portability.
