Brands Puig, Rabanne, Carolina Herrera, Jean Paul Gaultier, Adolfo Dominguez, L'Artisan Parfumeur, Byredo, Nina Ricci City Madrid Work area Beauty Advisor Job type Permanent **Who we are** ----------------- Puig is a Home of Love Brands within a family-owned company that promotes wellbeing, confidence, and self-expression while leaving the world better than we found it. For over a century, our entrepreneurial spirit and passion for creativity have established us as a leader in the premium beauty industry. With 17 Love Brands across Fragrances and Fashion, Makeup and Skincare, we create stories that connect with people’s emotions and operate a global team of more than 13\.000 professionals. With products sold in over 150 countries and net revenue of €5\.042 million in 2025 — guided by strong values and sustainability commitments — Puig continues growing as a Home of Creativity: an open space where Creators Of All Kinds are empowered to thrive, innovate, and express who they are. **The opportunity** ------------------ At Puig, we are seeking a Store Manager in Madrid who wants to join a global company where creativity, entrepreneurship, and people development drive our success within the beauty universe. As store manager, you will lead commercial and operational activities at the point of sale, ensuring achievement of business objectives, excellence in customer experience, and development of a committed and motivated team of Brand Ambassadors. You will be a key figure in driving store performance, guaranteeing correct implementation of brand standards, and contributing to business growth in a dynamic, collaborative, and customer-oriented environment. **What you’ll do** ---------------- * Lead, develop, and motivate the team to achieve sales goals and deliver a memorable customer experience. * Create a positive, inclusive, and collaborative work environment that fosters engagement and high performance. * Supervise daily store operations, ensuring compliance with operational procedures and company standards. * Analyze and monitor performance indicators and KPIs, identifying improvement opportunities and actions to maximize results. * Ensure excellence in visual merchandising, brand image, and in-store experience. * Build strong customer relationships to strengthen loyalty and deepen understanding of our brands. * Collaborate with headquarters teams to implement campaigns, product launches, and commercial initiatives. * Participate in team recruitment, onboarding, training, and development processes. * Act as a Puig ambassador, representing our values and culture in every interaction. **We’d love to meet you if you have** -------------------------------------- * Prior experience leading retail teams, preferably in beauty, cosmetics, luxury, or fashion. * Strong results orientation and experience managing commercial metrics. * Excellent leadership, communication, and influencing skills. * High customer orientation and passion for delivering differentiated experiences. * Analytical ability and sound judgment for decision-making. * Proactive, solution-oriented mindset and ability to thrive in dynamic environments. * Fluent Spanish and English. * Availability to work commercial hours, including weekends and holidays when required. **What you’ll love about us** ---------------------------------- * An entrepreneurial, creative, and welcoming workplace culture * Learning and development opportunities * An international company offering extensive professional growth opportunities * A competitive compensation and benefits package Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law. At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
