Description
Job Summary:
Experienced professional in construction and maintenance project management, responsible for registering, tracking, and invoicing works, as well as managing incidents and communicating with customers and tradespeople.
Key Responsibilities:
1. Comprehensive management of repair, maintenance, and renovation works.
2. Selection and coordination of tradespeople and workers.
3. Customer service and incident resolution.
* GENERAL ASSISTANCE COMPANY
* Alcobendas (Madrid)
*
* ### **Experience**
At least 5 years of experience
* ### **Salary**
Between 25\.000 and 31\.000€ Gross/annual
* + ### **Area \- Position**
**Construction and Real Estate**
- Facility Manager**Engineering and Production**
- Facility Manager
- Maintenance Manager
+ ### **Category or Level**
Middle Management
+ - ### **Vacancies**
1
- ### **Applicants**
3
Ongoing selection process.
### **Responsibilities**
Registering requested works in CRM (repairs, maintenance, renovations) via email or phone
Site visits: for budgeting, progress monitoring, and completion verification
Selecting appropriate tradespeople/workers for execution
Tracking work from request through completion and invoicing
Managing incidents and complaints that may arise
Actively monitoring ongoing works to meet agreed deadlines with customers
Providing telephone support to customers and tradespeople involved in the works
### **Requirements**
Experience in carrying out works and renovations across various disciplines
Strong organizational and problem-solving skills
Ability to manage tradespeople
Excellent communication skills with customers and tradespeople
Strong commercial aptitude
Knowledge of trades/work areas (plumbing, electrical, carpentry, etc.)
Proficiency with digital tools and applications
### **Tags**
* teamwork
* construction
* service orientation
* organizational ability
* commitment to and identification with the company
* time management
* proactivity