Commercial Excellence Manager

Description

Job Summary: Veolia is seeking a Commercial Excellence Manager to manage programs and optimize business development in key areas, driving commercial performance and customer satisfaction. Key Highlights: 1. Being part of a multinational leader in ecological transformation. 2. Opportunity for professional growth within the organization. 3. Working with passion and excellence to protect the environment. **Company Description** As a benchmark in ecological transformation, **Veolia** provides solutions for the efficient management of **water, waste, and energy**, promoting the sustainable development of cities, industries, and agriculture. We primarily operate in **very broad areas**: water—offering solutions for both **urban and industrial management**; waste—transforming it into new resources; and improving **energy efficiency and reducing consumption and emissions** in buildings, industries, and cities. **Job Description** At **Veolia Spain**, we are looking to hire a Commercial Excellence Manager reporting to the Director of Market Intelligence, Efficiency, and Commercial Marketing, based at our headquarters, preferably in Alicante, Madrid, or Barcelona. **Responsibilities:** * Leading the Commercial Excellence Program and developing its corporate initiatives (e.g., Veolia Sales Academy) in Veolia Spain. * Industrializing Business Development functions for priority water, energy, and waste activities under Veolia Spain’s strategic growth plan, aiming to facilitate the development of strategic markets. * Identifying, developing, and monitoring best practices for business development. * Onboarding new members of commercial teams with personalized follow-up of their development needs. * Individualized tracking of commercial performance and success rate. * Organizing targeted training sessions and webinars focused on business development. * Monitoring the NPS (Net Promoter Score) program and implementing associated action plans to improve customer satisfaction. **Requirements** * University degree in **Economics/Finance, Engineering** (Industrial, Civil, Environmental, etc.) or equivalent. * **Experience:** Minimum **5 years** in Business Development. * Skills: **Communication, empathy, and leadership ability**, to effectively engage commercial teams and convey knowledge. * **Diagnostic and adaptive capability**, to plan and organize development programs, assess their impact, and ensure results orientation. * Knowledge: Development of presentations and reports. **CRM platforms (Salesforce).** * Minimum English proficiency level: B2. * Availability for **occasional travel**. * **Workplace:** Preferably Alicante, Madrid, or Barcelona. **Additional Information** **What can we offer you?** * Being part of a leading multinational company in the sector. * Permanent employment contract. * Flexibility. * Professional growth within the organization. At Veolia, we recognize that professionals are the cornerstone of our corporate identity and achievements. Therefore, we foster their integration through a firm commitment to gender equality, sharing our corporate culture, experience, and best practices. As an inclusive company, we are committed to diversity and value all applications without discrimination. What unites us with our employees is the passion and **excellence** with which we work daily to protect the **environment** and ensure access to water. Together, we **build a greener, more inclusive present.** **If you wish to join this team and take on this great challenge, don’t hesitate to apply!** As an inclusive company, Veolia is committed to diversity and values all applications without discrimination.