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Job Summary: We are seeking an Operational Center Manager (CGO) Operator to supervise and coordinate daily operations, managing incidents and communications within a key national security service. Key Highlights: 1. Be part of a key service in national-level security operations 2. Dynamic and collaborative work environment with continuous learning 3. Professional development in a strategic business area **Are you interested in joining a key service that coordinates and supports national security operations?** We are looking to hire an **Operational Center Manager (CGO) Operator** to strengthen our team. The role's mission is to supervise and coordinate daily operations, manage incidents, coverage arrangements, and communications with regional offices, clients, and operational staff, ensuring compliance with procedures and quality standards. What will you do on a day-to-day basis? * Supervise operational services and manage incidents and emergency situations. * Verify start and end times of operational staff shifts. * Manage coverage (e.g., shift absences, duplicate assignments, uncovered shifts). * Conduct quality control and operational monitoring. * Support mobility services and ad-hoc services. * Register and update operational information in corporate systems. ### **What do we offer?** * Permanent contract * Join a specialized team playing a key role in national operations. * Dynamic and collaborative work environment with continuous learning. * Professional development in a strategic business area. * Employment conditions aligned with internal policies and the current collective agreement. What are we looking for? * Experience in operational environments, control centers, or service coordination. * Proficiency with computer tools. * Availability to work rotating shifts (24/7 service). * Prior experience in the private security sector is desirable. * Ability to manage incidents and communicate effectively with diverse stakeholders. * Knowledge of English is desirable.
