Services Solutions Designer

Description

**Location:** Madrid, Madrid, Spain **Job ID:** R1013027 **Date Posted:** 2026\-07\-07 **Company Name:** Hitachi Rail GTS Spain S.A.U. **Profession (Job Category):** Customer Service \& Contact Center Operations **Job Schedule:** Full time **Remote:** No **About Us** A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting\-edge of digital transformation and technology. From the multi\-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in. **Job Description:** **Mission:** Hitachi, within its Railway Signalling and Telecommunications division, under the Services Directorate and in the Engineering Department, is seeking a professional responsible for designing service solutions to be developed according to the requirements of various customers, both nationally and internationally. **What will your responsibilities be?** As part of the Services Engineering team, key responsibilities include: * Full design of the Service Solution (required specialist personnel, work centers, spare parts estimates, equipment and tools, etc.), preparing all necessary documentation for corresponding proposals. * Preparing required maintenance schedules through direct collaboration with responsible personnel from various product teams. * Continuous improvement of established processes. * Direct interaction with the proposal department and with national and international design validation authorities. Developing project schedules. **What profile are we looking for?** * Bachelor's degree in Engineering or equivalent. * Prior experience in similar roles and technical knowledge of railway signalling and telecommunications equipment, as well as their maintenance, will be considered. * Competencies: + High level of English, both spoken and written (B2/C1\). Additional languages are an advantage. + Negotiation skills and customer and managerial relationship abilities. + Teamwork, initiative, creativity, and autonomy. + Priority management / adaptability, problem\-solving capability, and results\-orientation. + Intermediate to advanced proficiency in Microsoft Office suite. **And what do we offer you?** * Approximately 35 working days of annual vacation. * Be Easy programme, offering services supporting your well\-being and that of your close circle. * Remote work option: work from home up to 3 days per week. * Flexible working hours: up to 2 hours flexibility in start and end times. * Health and wellness area including medical services, lactation room, and access to diverse health\-focused activities and initiatives! * Annual training plan tailored to your role, covering skills development, language learning, technical competencies, etc. * An organisation that considers diversity and inclusion strategic pillars: we promote gender equality; we encourage intergenerational coexistence and mutual learning; we enrich ourselves through all cultures and nationalities; we believe all abilities are valuable and essential; and we foster a safe environment for everyone, regardless of sexual orientation. * Where are we located? Our offices are at Serrano Galvache, 56 (Metro Line 1 \- Bambú) **Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at** **https://www.hitachirail.com/careers** **.** **At Hitachi Rail, there is a place for everyone.** **We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view.** **It is our commitment to create an inclusive environment \- we are proud to be an equal opportunity employer.** **We would be delighted if you would be one of our followers at** **https://www.linkedin.com/company/hitachirail**