Description
Job Summary:
We are seeking a claims technician with experience in the mechanical sector to manage technical claims, interact with customers, and negotiate workshop repair estimates.
Key Responsibilities:
1. Manages technical and mechanical claims.
2. Serves as the point of contact with customers and repair shops.
3. Evaluates and negotiates workshop repair estimates.
**Company Description**
Do you want to join Europe's leading digital automotive platform? Are you passionate about cars and do you believe digitalization is the key to success?
We are looking for a claims technician with experience in the mechanical sector to join our Autohero team at our headquarters in Plaza Castilla \- Cuzco (Madrid).
**Job Description**
* Technical and mechanical management of claims.
* Daily and direct communication with customers, repair shops, and other company departments.
* Evaluation, analysis, and negotiation of workshop repair estimates.
**Requirements**
* Vocational Training in Vehicle Maintenance (FP Mantenimiento Vehículos Autopropulsados) or another academic qualification related to the automotive industry.
* Knowledge of vehicle mechanics, repairs, damage assessment, etc.
* Ability to read and interpret repair estimates.
* Advanced proficiency in Microsoft Office.
* Proficiency in English (spoken and written) is highly desirable.
**Additional Information**
* Contract type: **Permanent**.
* Working hours: **Monday to Friday, 10:00–19:00 (one week per month remote)**.
* Work location: **Cuzco**.
* Flexible compensation \+ company benefits.